How can I buy stuff if I forgot my security answers?

I just bought an iTunes card but I can´t remember my security answers son I´m not able to buy stuff. I NEED HELP!!!!!!!!!!!

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • I can't buy anything because I forgot my Security Answers!!

    Dear people,
    Please help me out!
    Yesterday I bought a 25 euro iTunes card and redeemed it on my account.
    Then I wanted to buy some apps and games but it seems like it is not working.
    They are asking for my Security Answer that I forgot!
    Okay I wanted to reset it so It sent a mail to the wrong alternative email address!
    I can't get into that email address because I forgot the password.
    Ok so I have put a new alternative email address but there is no option to send a reset thing to that email..
    Please help me out, some apps are cheap at the moment and I want to buy them fast.
    I have scheduled a call with Apple Support at 10:30 today, but they didn't call me.. while I was waiting like 2 hours.
    I lost hope and I am a bit disappointed.. Can somebody please help me out?
    Yours faithfully,
    Furkan Darici

    Alternate emaiI addresses are not used for resetting security questions, only your rescue email address is. If you don't have access to your rescue email account (you won't be able to change the address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT201303 How can verify your account if you forgot you security answers

    When I try to buy something it says I have to answer my security questions but I forgot so I went to Customer Support and I need call them but I don't want to call them because I don't have a phone, couldn't they just send my Security answers in my mail.

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can i buy apps if i forgot my security question answers?

    HEEEEELP

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I just got a new ipad 2 and i can't buy stuff on it asks for security question when my apple id was right why

    i just got a new ipad 2 and i can't buy stuff on it asks for security question when my apple id was right why

    It's a security feature that was brought in a few months ago - when you try to purchase something for the first time on a new computer or device then you will be asked for the answers to your questions (or to set them up if you haven't yet created them).

  • HT1491 How can i buy songs if i have forgotten the answers to the questions it gives me?

    how can i buy songs if i have forgotten the answers to the questions it gives me

    See Kappy's instructions in this similar post.
    https://discussions.apple.com/thread/4096786?tstart=0
     Cheers, Tom

  • HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

    Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

    If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • TS2446 I can't purchase anything cause I forgot my security answers

    I can't purchase anything cause I forgot my security answers and need to no if there is a way I can reset my questions and answers

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can I retrieve my account I forgot my security question?

    Please I want to make a purchase online through my iPad, but I couldn't due to some problem that is related to my ID. How can I retrieve my account? I forgot my security questions

    From an older post by King_Penguin:
    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

  • How can I buy stuff from the Canada I Tune store , with a I tunes gift card if I live in Caracas Venezuela?

    Despite  the so many times I have tried, there seems to be almost impossible to register  and buy using the card. Any idea?

    You can't, to be able to redeem that card and then buy from the Canadian store you will need to be in Canada with a valid Canadian billing address on your iTunes account. Do you know anybody in Canada that you could sell or give the card to ?

  • How can i buy stuff from applestore if i forget the security question answers and i dont have access to my rescue email?

    I forget my security question answers and i dont have access to my rescue email anymore

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgot my security password how can I change them? and my backup e-mail was recently deleted, how can I change those?, I forgot my security password how can I change them? and my backup e-mail was recently deleted, how can I change those?

    I wanted to download Grand Theft Auto Vice city, but because it was the first time I bought something on the Ipod I had to fill in my security passwords, I forgot those so I went to the site appleid.apple.com I tried in this way to change my back-up e-mail but I couldn't so i'm totally stuck now. What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I download something after I forgot my security questions' answers?

    I need help! I want to download a song but I have to answer two of my security questions and I can't remember the answers. What can I do?

    Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)
    Call apple to have your security infomation reset; you're going to need to be ready with your Apple ID sign in and password

  • How do I buy stuff on the iTunes Store if I can't remember my security information

    How do I buy stuff on the iTunes Store if I can't remember my security information

    You can click below for the help you need:
    Rescue email address and how to reset Apple ID security questions

  • I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94255)

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