How can I cancel a purchase, how can I cancel a purchase
I bought an item that I thought was a film I bought the soundtrack by mistake how do I go abaout returning the soundtrack and getting the film?
In principle all sales are final. You can contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support but there may not be anything they can do.
tt2
Similar Messages
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I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?
See here:
http://support.apple.com/kb/HT4098 -
I purchased addional storage for iCloud after being advised that I was running out of storage. Later I discovered a iPhone which I do not own was added to my account . How I don't know. Anyway I want to cancel and get refund. How can I do this. Try various apple contact methods..can't get to talk or email anyone.
I have the same problem. For about 1 month ago I extended my iCloud storage account (+20 GB) in order to maintain my backups for iPHONE and iPAD as my account would expire 14/10. In spite of this, I got an email 15/10, which said that iCloud was reduced to 5 GB. 2 hours later I received a new email with comfirmation on the purchase of +20 GB storage plan. However, I only have access to 5 GB on my iPad and iPhone. Called Apple Support but they couldn´t help me. Did you find any solution ?
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How can I cancel a purchase order?
How can I cancel a purchase order?
Contact customer support by phone or web chat.
You are not addressing Adobe here. The following link will give you some insight into the nature of this user to user forum:
http://forums.adobe.com/thread/419981?tstart=0
No one here can help you. -
I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?
I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan -
How can I identify and cancel an on-line purchase?
How can I cancel a recent accidental iTunes purchase?
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My computer tells me I purchased Rod Stewart's Christmas album. I DID NOT. How do I get iTunes to cancel the purchase. Also, this thing has suddenly started playing when I turn on my computer. How do I make it stop?
It is probably too late to cancel it, but contact the iTunes store support staff at http://www.apple.com/emea/support/itunes/contact.html and see what they can do for you.
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i have install the os x lion software, but accidentally purchase again, how can i cancel the purchase?
http://www.apple.com/contact/
http://www.zdnet.com/blog/virtualization/apple-needs-a-better-app-store-refund-m ethod/4369 -
How can i cancel purchase apps
dear sirl madam
how can i cancel purchase order from itune.
acually i bought by mistakly one app worth of 170$ and i wanna cancel my order,
kinldy help me
thanks and regardsAll purchases are considered final, but you can try contacting iTunes support (these are user-to-user forums) and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 How can I cancel an on line dating service app I purchased on my Iphone?
I purchased "Zoosk" On line dating app on my Iphone 2 months ago. I want to end the service but I wasnt able to do it on my phone. It has charged me now for 2 months that I didn't want. I need to end it before it charges me again for May. Help!
Have you had a look here...
https://zoosk.zendesk.com/entries/389276-How-can-I-cancel-my-Subscription- -
Hi,
I by accident bought a book in the IStore, but I stopped the download.
So I didn´t receive the book yet.
How can I cancel/reverse/countermand/recind the purchase?
I don´t want this book and so I don´t want it and so I don´t want to pay for it.
ThanksHello cocoonfire,
The best thing to do would be to contact iTunes Store support directly to see what can be done.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Regards,
Sterling -
How I can cancel my purchase in appstore
how I can cancel my purchase
You can't. All purchases are final. But having said that, if your problem is to do with an accidental double purchase or a limited number of technical problems, you should contact Apple at ...
http://www.apple.com/support/itunes/contact/ - click on Express lane followed by iTunes > iTunes store. -
can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space.
Welcome to Apple Support Communities
To downgrade the iCloud storage to free storage, see > http://support.apple.com/kb/ht4874
If you want to get a refund, you can do it during the first 14 days after purchasing iCloud storage. To do it, contact with the iCloud support > http://www.apple.com/support/icloud/contact -
I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck. -
I want to initialize my MBpro end reinstall lino, but I purchased it from apple store and cancelled the installation file. If i try to download again it from appstore I couldn't...How I can do ? Please help me
Thanks for the feedback. Now, before installing in, put a copy some place safe and you won't have to download it again, wasting bandwidth, time, and electricity. Why? Because the installer blows itself away during the installation—IMO, a braindead delivery system, copied from their iOS world, but totally unsuitable for computers.
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الترجمة
I have a problem how can I cancel all operations evaluated by so I can use the service again in the same payment method because Apple stuck processes evaluated by on my account and I can not purchase againIf your CC was banned for fraudulent activity, you will need to use another CC. If the account was disabled, try changing the password to enable it at : https://appleid.apple.com
Otherwise, try contacting the iTunes store via : https://expresslane.apple.com , choosing iTunes and then iTunes store and from there selecting the topic as it pertains to your query.
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