How can I cancel my free 30-day trial of Creative Cloud?

The page that provide instructions on how to cancel a Creative Cloud membership says there should be a link under the "manage my account" and "creative cloud" that says "cancel membership."  This link does not appear, how am I supposed to cancel the 30-day trial?

Hi lmc293,
As you are using the 30-day trial of the Adobe Creative Cloud, you need not cancel it as it will expire after 30 days.
However, if you do not wish to continue the trial you may uninstall the Creative cloud and the CC applications from your machine as shown in the help document below:
Creative Cloud Help | Install, update, or uninstall apps
Regards,
Sheena

Similar Messages

  • Please cancel my free 30 day trial of Creative Cloud, Thank you.

    Instead of buying into the Creative Cloud, I purchasd the Premiere Pro CS6 yesterday.
    - Please cancel my Creative Cloud, Premiere Pro CC -. 
    Thank you again,
    Joe
    "VideoJoeProductions"
    12/10/13

    Hi lmc293,
    As you are using the 30-day trial of the Adobe Creative Cloud, you need not cancel it as it will expire after 30 days.
    However, if you do not wish to continue the trial you may uninstall the Creative cloud and the CC applications from your machine as shown in the help document below:
    Creative Cloud Help | Install, update, or uninstall apps
    Regards,
    Sheena

  • TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

    I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
    Any ideas cos its frustrating that I can't access something I paid for!

    Sign out of the account you do not wish to use, sign into the one that you do wish to use.

  • I have been using a free trial of photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

    I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

    Hi dmomoney24  ,
    Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
    Please revert if the problem persists.
    Thanks,
    Atul Saini

  • I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

    I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

    Trials are free... did you enter your credit card information?
    If you don't want the trial, delete it
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  • How can i get serial number on my photoshop from creative cloud

    how can I get serial number on my photoshop from creative cloud

    Creative Cloud applications aren’t licensed with a serial number, they are licensed by logging into CC.

  • How do I cancel a free 7-day Premium subscription?

    I've been trying to cancel the 7 day premium subscription, but there's no option I see at all to cancel it.
    All I see is this when I go to Manage my account/subscriptions
    I understand that it's free, but I know that a 30-day trial, you have to pay after the 30 days unless you cancel during the free trial. Will I really have to pay unless I cancel this, or will it just return me to a Spotify Free account?
    I don't recall having to put in credit card info, because it had been on my mobile device. (I accidentally clicked the button to get me the 7 day trial... my bad )

    hello   
    The Spotify free premium trial cannot be cancelled, but dont worry its free so you wont be charged unless you gave payment info :) 
    if you gave payment info you can cancel your subscription by doing this:
    Canceling your subscription reverts your account to the Free level.
    Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
    Under Subscription and payment, click cancel your subscription.
    Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
    Click CANCEL MY SUBSCRIPTION.
    Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.
    Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!
    Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.

  • How can I cancel a free trial subscription?

    I signed up for a free trial of Premiere Pro and I want to cancel the free trail so it does not convert to paid. How do I do that?

    A free trial won't start charging you.. You actually have to purchase the subscription yourself.
    Benjamin

  • I subscribed to Adobe CC and I discontinued it. Now I need to install just Photoshop. Can I install the free 30 day trial because it is asking for an application and I don't understand this. I need this asap because I am teaching a full day class on PS th

    I had subscribed to the full CC program and then stopped it.
    Now i have an emergency need to just Photoshop 6 (is that also cc?).
    I learned on short notice that I will be teaching a Photoshop a full day this Thursday and need to plan today.
    Could someone please help me download either the free trial or the monthly subscription for Photoshop asap?

    Gailm68577904 what version of Photoshop exactly are you trying to download?  If you are wishing to evaluate Photoshop CC 2014 then please see Creative Cloud Help | Install, update, or uninstall apps for information on how to install.
    If you are wishing to install Photoshop CS6 then the installation files can be found at Download CS6 products.  If you have a registered serial number for Creative Suite 6 it will be available under your account at http://www.adobe.com/.  You can find more details on how to locate your registered serial number at Find your serial number quickly.

  • How can I change the language of after effect or creative cloud  for a while .. ( I have bought  a template which expressions are in english  )

    hello, I think that this problem has to resolved if it's not yet..  I am on creative cloud in french and all my APPS are in french 
    I  have bought a template for after effect on video hive and its expressions do not work because they are in english..
    what can I do ? ,
    except changing the language and if it's the only solution How can I do that ?  just for a week .. I don't want to keep an english version
    thanks
    JC

    running After Effects in English, even if you’ve installed and activated it in another language

  • How Can I Downnload Adobe Story CC Plus into My Creative Cloud?

    I purchased creatiive cloud back in December 2013. I called IT for help but said they could not do over the phone and directed me to the forums site. If anyone can help I would truly appreciate it.

    There is an issue when logging into adobe story.  If you select adobe story from the Apps page of creative cloud, you are taken to a "Get Started" link.  Because you are already logged into cloud the system screws up and sends you to the free page with an option to purchase an upgrade.  Any link you use to try and log in results in similar results.  The following fix works some/most of the time. Completely log out of creative cloud and close the Creative cloud app on your system.  Clear your brouser cashe if needed.  Use the link below to connect to the Adobe Story home page.  Now when you connect you will be asked to log in again.  This time the system will see you are an adobe creative cloud authorized user and take you to the Adobe story CC Plus page.  There in the middle of the page you will see an option to download the "Desktop" version of the program if you need that option.  I used Windows IE 11 on a Windows 8.1 machine and this worked for me after hours of futile attempts via the Adobe pages.  Hover over the link to see the path.  Good Luck
    Adobe Story | Scriptwriting software

  • How can I download ExtendScript Toolkit for CS6 in the Creative Cloud

    I try to find a way to get the ExtendScript Toolkit for CS6 products. The Adobe Scripting Center states "The latest version of ExtendScript Toolkit (ESTK 3.8) is available with Creative Suite 6." How can I get if from the Creative Cloud"?
    Thank you very much for your help.

    Searching on Google for the same thing and it was much harder than it should have been. Hard to believe that CS6 is from 2006 already! I'm trying to find ExtendScript for CS6 for a project I'm working on. Here's the link I found:
    Adobe - ExtendScript Toolkit : For Macintosh : ExtendScript Toolkit 1.0.3
    and
    ExtendScript Toolkit Archives | Adobe Developer Connection

  • How can I get Lightroom 4 as part of my Creative Cloud Membership

    Similar to thread http://forums.adobe.com/message/5776324 I'm looking to install and run Lightroom 4.4 on a Windows Vista desktop machine. I've installed the trial version as detailed in http://helpx.adobe.com/creative-cloud/kb/lightroom-4-no-longer-available.html but this has expired. This link calls out "If your trial mode has expired, contact the Adobe support team." and I'm having trouble finding out how to contact the support team other than creating this post.

    Follow these steps to download Lightroom 4.4 from your Cloud account
    http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

  • How can I allow Avast to enable my access to Creative Cloud?

    Avast blocked my access to Creative Cloud, so I disabled it. What are Adobe's "exception" settings to enable Avast?

    Hi DUKETYPE,
    If you have Avast Firewall and Antivirus then you can provide an Exceptions to Creative Cloud in the applications itself.
    You can refer to this Link which talks about applying exceptions.
    http://en.kioskea.net/faq/12294-avast-internet-security-create-an-exclusion
    Hope it helps.
    Regards,
    Abhijit

  • How can I log out and change user in Adobe Creative Cloud?

    seems to me it's impossible

    Hi there,
         Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
    The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
    Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
    Regards,
    Jairaj

Maybe you are looking for