How can I cancel my icloud account when I don't know the password that it has with my wrong email address?
My IPhone5 wants my password, but it doesn't have the right email address on it. It won't let me delete the icloud because it demands that I give it the password that icloud has stored. Please help!
The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
If it is your account then see if you can get the password reset via http://appleid.apple.com
If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
(For info this is the Using iPad forum.)
Similar Messages
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How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How do i delete an old account when i don't know the password or have access to the email?
it keeps wanting to sign me back into my old iCloud address.. main problem is that the 'find my iPhone' app can't be deleted and changed to the new iCloud because I can't remember the password and the email it's linked to was hacked so I have no access and therefore can't reset my password!? Need to do it urgently now as it's been smashed and going off for repair and they won't repair/ replace it without that app deleted!
If I'm understanding this correctly, you have a broken iPhone that needs repaired, however you need to disable Find My iPhone before the repair can be completed and you cannot remember the password to that account?
First to try on your own, go to iforgot.apple.com. Use the AppleID that was used to set up that iPhone or was signed into iCloud. You will be given a choice of reset by email or security questions. Since the email is out of the question, you'll choose security questions.
If you cannot remember the answers, or more likely how you entered them as the answer are case sensitive, then you'll have to contact AppleCare. They can attempt to verify the account with you, and if they can then send a reset password email to any email address you choose. Just be aware that if you have to use this route, it will take a minimum of 24 hours for the email to arrive. Make sure the email provider accepts email from @id.apple.com.
If you cannot verify the account, then AppleCare can have FMiP removed from that device, but you will have to send in the purchase receipt for that device. It has to be a valid receipt from a qualified reseller, so eBay sales receipts or hand written ones will not work. That process can take up to 48 hours to complete as the FMiP team has to verify all the info. If they can, then they will strip FMiP from the device and assign it to a different AppleID. -
How can I unlock my ipad 4 when I do not know the password
How can I unlock my ipad 4 when I do not kow the password
Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
How do you delete an itunes account when you don't have the password.
My partner's itunes account was hacked. She cannot get into it. Neither her id nor her password work. Apple has said they will put a "hold" on the account, but this renders itunes useless and it seems you can't start a new (second) itunes account on the same iPad/iPhone/iPod. How can you delete the itunes account altogether so that she can start a new one?
I assume you're using an iOS and not an OSX device here. If not, then let me know.
Go to Settings>Scroll down to iTunes and App Stores>Click Apple ID>Click Sign Out
Then, create a new account on the web and sign in
I hope this works -
i got my iphone 4 off my boyfriend as mine had broke and he upgraded to a 5c.
And the other day i restored my iphone by mistake and now it's not letting me on it unless i give the password to the account which neither of us have, or cannnot get hold of. Is there another way around this? or not?No there is no way around this.
iCloud: Activation Lock -
How do i delete an old apple ID from iCloud account when I don't know the old password
I changed my apple Id and now when I go to use iTunes or some email... it says ID and or password are wrong. I do not have the old password so how do I log in or get it to see my new ID account??
With iOS 7 there’s no workaround.
They should have done this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
You may have purchased a stolen iPad.
Cheers, Tom -
I got a notification stating that a number has been associated with my now old iTunes account and it is a number I do not recognize. Should I be worried at all?
Yes, if you don't bother to change your password. You may also want to seriously consider turning on two step authentication.
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How can I cancel my iCloud account???
How can I cancel my iCloud account???
The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
If it is your account then see if you can get the password reset via http://appleid.apple.com
If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
(For info this is the Using iPad forum.) -
How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?
How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?
Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
How can I change my security questions when I don't remember the answers? I've been locked out now!
How can I change my security questions when I don't remember the original ones? I've now been locked out!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
How can I change my security questions when I don't know them
How can I change my security questions when I don't know them at all
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the password I thought was set is not correct. What can I do to get back in or reset? Thanks
http://support.apple.com/kb/ht1808
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Help!!! I've lost all of my contacts and information after the ios7 update. After the update I plugged my phone into my MacBook and it reverted back to my old icloud account. I checked my MacBook and everything on there is connected to my new icloud account. I'm not sure why this has happened, but I have been trying for two days to get my new icloud account back. My phone won't allowe to log out of the icloud account it is logged into because I don't know the password. Simple solution, reset the password. Not so simple. I don't have the email address associated with the account anymore. So I attempted the security question option. When I entered my birthdate, it said that it was incorrect. I have tried multiple times and nothing will work. Can someone please help me??
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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