How can I cancel one of my subscription?

Yesterday, i'm done 2 subscribed with Attitude Thailand, one is happened on AIS Bookstore Application that is the first place, i'm tried to make a subscription with Attitude thailand. It didn't work, nothing appeared on screen just talking about the membership and payment then i swapped to Newsstand which has Attitude Thailand on there as well. Then i made a subscription again and also talking about the membership, payment and the magazine downloaded. Both channel is operated by OOKBEE.  Finally, i got it. 10 minutes later, Email from Apple Inc. sent to me and also SMS from my banking said your payment  USD 59.98 but exactly, i have to pay only USD 29.99. It did a double transaction for me. So please let me know how to get a reclaim or refund from them. Thank you for your helpping in advance.

Dmytro,
I do not see any purchase on this email address of any Creative Cloud Team account.
Do you have the order number or the VIP number for your purchase?
Thanks & Regards,
Srishti Adlakha | Support Associate | Adobe Systems | Visit our Adobe forums<http://forums.adobe.com/community/download_install_setup/creative_cloud_faq>
Try our Volume Licensing Help page<http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html> to access resources or chat with an Expert.
Click here<https://helpx.adobe.com/creative-cloud/products.html> to learn more about Adobe products
P. We are living on this planet as if we had another one to go to.
The threat to the planet is us. It’s actually not a threat to the planet- it’s threat to us.
  7 Switch off as you go |q Recycle always | P Print only if absolutely necessary
<https://www.google.com/webhp?hl=en&tab=ww#fp=c5abf00e798a8c16&hl=en&q=%23adobelife>[cid:[email protected]]<https://blogs.adobe.com/adobelife/>[cid:[email protected]]<http://www.linkedin.com/company/adobe>[cid:[email protected]]<http://twitter.com/AdobeCareersAP>[cid:[email protected]]<http://adobe.ly/AdobeLifeMagazine>

Similar Messages

  • How can I cancel a my annual subscription?

    how can I cancel a my annual subscription?
    I just received a message by my credit card that it has been asked a new annual Subscription, but I do not need it anymore

    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
    If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
    If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

  • I mistakenly double ordered Adobe Export PDF software.  How can I cancel one order?

    I mistakenly double ordered Adobe Export PDF software.  How can I cancel one order?

    Contact Customer Support for account issues: https://www.acrobat.com/misc/en/contact-support.html

  • How can i cancel one subscription? And get my mone...

    There are two subscriptions in my skype account, one is 5.99$ and another one is 9.99$, and now I want to cancel the 5.99$ one and only pay for the 9.99$. How can I do with that ?
    How can I PAY the account by myself not by auto-rechanrge?
     I have already cancel one subscription, and I dont use any minutes of this subsription. How can I get my money back ?
    Urgent!!!!!!!

    I am also having the same issues. Just bought a yearly subscription. But still got charged for other $8.49. It really sucks looks like no other option then ro dispute it with my credit card.

  • How can I cancel an accidental duplicate subscription?

    Due to a security issue with my creditcard  last year, I had to order a new one. While I was waiting for it to arrive, my CC subscription was blocked. I tried to cure this, following the directions on an email from Support, but then somehow I ended up with two CC subscriptions.
    Adobe Support -in a chat session- agreed to cancel the duplicate subsciption. They explicitely confirmed the cancellation at the end of the chat session. I remember that when I checked my account afterwards, it looked OK at the time. However, I notice now that I still have two subsciptions, and that I continue to be charged twice.
    What can I do to cancel the accidental duplicate subscription myself? Or who at Support can I ask to do it for me? Even if I manage to get one subscription cancelled, will I continue to be charged twice? For how long? Would it be safer to cancel both subscriptions now at the same time?
    Thank You.
    Itvanix

    I would try a Chat session with Customer Support, the same as before and see what they say, this time.
    Are these two subscriptions on different Adobe IDs or two on the same one?

  • HT4914 how can i cancel my itunes match subscription??? i want to change my apple id region

    i have a mexican apple id but now i want to change it to usa itunes sotre... but i have to cancel my itunes match subscription so i dont know how to do it

    I'm having the same issue, trying to move my itunes account to a new country is being a huge pain. The only way you can cancel your subscription to Itunes Match is by contacting Apple support.  Having said this, Apple support emailed last night stating that it is not currently possible to cancel my subsription to iTunes Match!  And they have no estimated time on resolving this issue. 
    I suggest, if you haven't already done so, that you check out the conditions and limitations of moving  your itunes account to a new country, plenty of information on this topic in the forums. 
    Good luck! 

  • How can I cancel an Itunes Match subscription?

    do anyone know how I can cancel an ITunes Match subscription?

    https://discussions.apple.com/search.jspa?resultTypes=&dateRange=all&peopleEnabl ed=true&q=Cancel+iTunes+Match&containerType=14&container=2882&containerName=iTun es+Match&username=&rankBy=relevance&numResults=15

  • How can I cancel my creative cloud subscription?

    I would like to cancel within the first month to get a full refund because this product is not for me. How do I go about this?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How Can I Cancel my itunes match subscription? ( I want stop it not turn off the auto renew!)

    Hey ! I've tried Itunes Match but I don't like it. I wanna Stop the subscription because one year is very too long! Can you help me?

    You must contact iTunes Store support to actually cancel the subscription.

  • How can I cancel a free trial subscription?

    I signed up for a free trial of Premiere Pro and I want to cancel the free trail so it does not convert to paid. How do I do that?

    A free trial won't start charging you.. You actually have to purchase the subscription yourself.
    Benjamin

  • How can I cancel my Adobe Story subscription?

    I want to cancel my Story subscription. I tried by phone and was just passed from person to person until I gave up, doubtless the intention. I have tried online and just go round in circles. I am getting very angry as Adobe clearly want to make it so difficult that the automatic renewal will take place before I can cancel. This is dishonest and if I don't get satisfaction I will never use another Adobe product again and advise everyone I know to do the same. I think these people are crooks!

    Thanks for that, Ned. However it only works if you follow the general cancellation instructions. As I was cancelling within the first month I followed that alternative instruction which, as I said, lead to my going round in circles. And I still think my treatment when I tried to cancel by phone was a disgrace.

  • How can I cancel one line in a family share plan?

    What are the fees associated? Is this possible to do from the web?

    There may be an Early Termination Fee (ETF) if the line is still in contract.  Typical ETF's are $350 minus $10/month in contract for a smartphone or $175 minus $5/month in contract for a basic phone (based on the type of phone subsidized when the contract was started).
    To cancel, you must call Customer Service or visit a store (canceling cannot be done online by yourself) so then you can find out the appropriate fees for the line you want to cancel.
    Good luck.

  • HT2731 How can I cancel a newspaper automatic subscription?

    I made an automatic subscription of Italian newspaper Corriere della Sera, and now want to cancel it. I do not find any explicit instruction to do that in iTunes store or elsewhere. What should I do to solve the problem?

    See Here...
    iTunes Store: Purchasing and managing auto-renewing subscriptions

  • HT1918 how can i cancel one pending request of add money

    i put some money in my credit card. im in china. but the softwear of the bank of china is all in chinese so i didnt succed in finishing the request to add money. now i have 4 requested to add money in pendinng. i arange whit one friend of mine to help my whit his account to by one application, but i have to change the country from china, that was automatic selection when i made id, to my country romania. pls cant you delete this 4 request???

    i contact the bank. they say no bank order was rich untill them. but i have some bank oredrs in pending and i dont now how to get ridd of them in oreder to change the country or region. other posibility is not existing??? plss

Maybe you are looking for

  • Menu Exit for VL01N

    Hai Friends, Greetings. I need to add one text box or small variable window in the standard transaction VL01N,, for this any User Exit or Customer Exits are there? IF its avaial means pls help me to guide me the step by step procedures.... Please its

  • Question on Xlib

    Hey guys, I want to modify DWM so that I don't need a modifier key anymore to move/resize clients with the mouse. As an alternative, I thought perhaps Xlib could detect how long I've been pressing my mousebuttons? If possible, I would like to go that

  • Was I charged twice for my song purchase today

    I purchased a song today for .99 cents, I had over $32.00 showing as my balance to use to buy products in Apple Store, and I did see the balance go down after the purchase, so why is there a $1.00 pending charge on my credit card?  I don't ever remem

  • My i7 Macbook pro runs extremely slow

    Any suggestion ? Please Help ... ToT My MacBook Pro Mid-Year 2010 Spec : Intel Core i7 500 HDD 2.66 Ghz 4GB Ram

  • Nokia N8 outgoing message freeze

    I try to send MMS after making picture. The message is in outgoing message, the sign is "suspended'. I can't cancel or erase it. After restart phone, don't change anything. What can I do? Thanks