How can i cancel order from HONG KONG apple Online Store? i tried to call the customer service hotline in 1/11/2013 (3pm to 6pm) and no any apple specialist reply and answer me? How can i do now ? Pay for useless????
How can i cancel order from HONG KONG apple Online Store? i tried to call the customer service hotline in 1/11/2013 (3pm to 6pm) and no any apple specialists reply and answer me? How can i do now ? Pay for useless?
You may also be able to access https://store.apple.com/ in Safari, log into your account, and review recent purchases (and cancel any that haven't shipped yet).
Similar Messages
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I have called the customer service number 4 times and got hung up on 4 times
Well, great customer service! I called to speak with a rep regarding my account. Here are the exact details: Call #1 7/29/15 5:24 Pm hung up on after 2 minute 12 secondsCall #2 7/29/15 5:26 Pm hung up on after 5 minutes 2 secondsCall #3 7/29/15 5:31 Pm hung up on after 26 minutes 17 secondsCall #4 7/29/15 6:41 Pm hung up on after 24 minutes 13 seconds So i have just wasted an entire hour of MY time uselessly waiting for these idiots to resolve an issue. This is the worst I have ever seen. Rediculous!
tacoman2005 wrote:
Well, great customer service! I called to speak with a rep regarding my account. Here are the exact details: Call #1 7/29/15 5:24 Pm hung up on after 2 minute 12 secondsCall #2 7/29/15 5:26 Pm hung up on after 5 minutes 2 secondsCall #3 7/29/15 5:31 Pm hung up on after 26 minutes 17 secondsCall #4 7/29/15 6:41 Pm hung up on after 24 minutes 13 seconds So i have just wasted an entire hour of MY time uselessly waiting for these idiots to resolve an issue. This is the worst I have ever seen. Rediculous!You can try online chat here if it helps you: https://www.comcastsupport.com/ChatEntry/Protected.aspx -
Basically I've lost 10GB of free space over the last few weeks so my plan was to search for files modified in the last 2 weeks in order to figure out which ones are big and where that space went.
So I open finder, go to "File > Find", and enter a search:
Modified > In the last 2 weeks
All fine so far.
Problem is, it's showing whole directories as results. Which essentially means that when I order the list by size, Macintosh HD is at the top, followed by "Users", then "Applications", then one of my bigger movie files, then "Library", etc.
How can I do a search which will ignore folders? I want individual files. Knowing that Macintosh HD is the biggest item on my computer and was modified in the last 2 weeks is utterly useless to me.
Older versions of Finder in OS 9 had a feature where you could search for "files, whose type "IS NOT" folder", but OS X doesn't seem to have such a feature.
Can anyone help?How much free space is on the HD, where has all the space gone?
OmniDiskSweeper is likely the easiest/best, and is now free...
http://www.omnigroup.com/applications/omnidisksweeper/download/ -
How can i cancel order from my account
This software is inadvertently buying problem but has not been reported to refund I do not need this software I do not need this software I do not need this software, this is a **** mistake
Okaay, thanks guys . But cant we. I mean as apple users . Deliver a massage to customer support and tell them about this issue. For me i have kids and they use my account as in icloud which it contain some adult stuff.
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How do I change countries from Hong Kong to Australia (as I dont hold HK credit cards)
Once I have done that I can then put in new credit card info for itunes.
Thanks NeilSettings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
I got an iphone from Hong Kong which is locked one. Can anyone explain me what does a locked iphone means. How do I use it in India now, with my own sim card. How do I unlock it???
If your iPhone is locked to a wireless provider, only that wireless provider
can unlock it. Contact the wireless provider in Hong Kong to see if they
offer unlocking and if you qualify.
If your iPhone is locked to an AppleID that you do not know, return it for
a refund as it is useless. Only the person whose AppleID was used for
activation can remove the lock. There is no workaround for Activation Lock.
If neither of the above is what you are facing, provide more detail so someone
may offer a solution. -
i downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?
First make sure you are searching the name correctly.
If the app is no longer in the App Store it is no longer available for download. This happens when Apple has found the app violates the agreement with the developer or when the developer no longer wants the app listed in the App Store.
If the app is truly no longer in the App Store your only option is to copy it from iTunes on the computer you normall sync with. -
My wifi is not working. It has no indication. I am living in Indonesia but I bought my iphone from apple online store. Can anyone help me how to fix my problem?
The No Service means there is a problem with cellular service. You mention wifi in your title. Which is it you are having trouble with? What happens when you switch on and off as you state in your post? Are you saying that wifi does not connect while at home either?
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Can anyone please tell me how to stop email previews from appearing on my screen. I have turned off the preview option in settings on both my ipad and iphone, but they still keep appearing. Thanks
works ok on mine - (5, 7.1.1). Try again. with previews set to none, mine shows the sender and the subject line only. (you cannot get rid of the subject) with the other settings, you get the sender, subject line and however many lines you selected.
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How do I transfer photos from iPhoto back onto my iPhone without taking up all the storage space? I know that there is some application on my computer that does it but I can't remember what it's called.
iTunes.
manuals.info.apple.com/en_US/iphone_user_guide.pdf -
How can I delete everything from my Time Capsule? Disk Utility only gives me the choices of First Aid and Restore.
How can I delete everything from my Time Capsule?
Disk Utility would be used for an internal hard drive on your Mac, or for a drive that was attached directly using USB or FireWire.
The Time Capsule is a network drive. Disk Utility cannot be used for this type of drive.
Open Macintosh HD > Applications > Utiltiies > AirPort Utility
Click Manual Setup
Click the Disks icon
Click the Disks tab below the icon
Click Erase
The "Quick Erase" option will only take a minute or so. This would be fine if you plan to keep the Time Capsule yourself.
If you plan to sell the Time Capsule, you would want to use a more secure erase, like "Zero Out", which will likely take 4-6 hours or so since everything on the drive will be replaced with zeros. -
How can I cancel purchases from iTunes that I didn't authorized
How can I cancel purchases from iTunes?
That I didn't authorizedIf you didn't make the purchases, and nobody else has access to your account or devices and made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How can I get a document from apple online store with IMEI number on it?
Hi
I got my iPhone stolen, and currently have insurance requesting a document with IMEI number on it, I called apple and they say this doesn't exist?
I tried to explain to insurance, but they won't listen. I have sent in packing list, shipping notification, and scan of sticker on box with IMEI and serial number.
2nd email
Thank you for your email. We require a document with the full IMEI number on it. Once this is received we will be able to continue processing the claim.
Kind regards
1st email
thank you for sending us your documents, unfortunately the proof of purchase you have sent in does not show the serial number or the imei number, so i cannot match it to the side of the box label to use the two together for a proof of ownership .To enable us to continue with the processing of your claim, we require a valid proof of purchase for the mobile phone you are claiming for.
This must confirm the make, model and IMEI (International Manufacturers Electronic Identity) number of your phone and can be either a letter from your airtime provider on their letter-headed paper, a copy of the original receipt or despatch note that was provided to you when your phone was purchased. (this is not a air time bill)
Thanks a lot,I bought from Apple online store, and IMEI only appears on sticker on the box which I've peeled off , scanned and emailed. Called apple and they said document doesn't exist with IMEI number on it. I've saw on another post someone managed to get apple to send them receipt with all the info within 3 days so I'll call back tomorrow, just the guy I spoke today didn't think it was possible.
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If I want to buy the iPad Air from US although I'm from Hong Kong, is there any difference between buying in Apple Store and in BestBuy ?
E.g. I buy it in BestBuy, I still can take the iPad Air to the genius bar if there are problems for the iPad?
Thanks!Yes, as long as you buy a new device from an Apple Authorized reseller (which BestBuy is) then you have the normal Apple one year warranty with it. Apple will honor that warranty in any of their stores, and anyone with any Apple device is welcome in any Apple retail store with questions or seeking help.
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How can I file a formal complaint with the Apple Online Store Canada?
I've spoken to two customer service representatives at this point about an order that I cancelled within a half an hour of placing it, as I was initially unaware that the product I purchased would not fit my sister's iPhone. As stated in the Cancelled Order portion of the following page: http://store.apple.com/ca/help/viewing_changing_orders#cancel, I should NOT have been billed for the order. I was billed last Friday and am still yet to receive the refund, despite the fact that the first rep I spoke to advised that my money would be refunded in one day. The statement on the link I provided is completely misleading, as well as the email I received stating that I would not be charged at all. Someone with Apple must amend this statement on the website and the automated emails, as it could be considered legally misleading. I will in no way be pursuing any legal action, as I don't have the time and I'm only out $90.00, but I can't imagine having purchased the MacBook that I wanted to purchase prior to this incident and going through an ordeal like this again. Can someone please advise who I should contact and where I can find their contact information please? I love the apple products that I own and would hate to discontinue my customer relationship with the company.
Also, please remember that no refund from any store is instantaneous. They will process the refund, probably within 24 - 48 hours. After that, your bank/credit card company has to credit your account....... mine takes at least 3 business days to do so (the banks are very efficient in posting charges, but like to keep the money for a couple of days before giving it back to you - they've been doing that for years).
Edit: I just checked their return/refunds policy and it includes this:
Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Products purchased from the Apple Online Store using an Apple Store Gift Card will be refunded to you as an Apple Store Gift Card by email within 3 business days. If you’d like us to mail you an Apple Store Gift Card, ask the representative helping you. You will receive it within 8 business days via United States Postal Service (USPS). If you purchased an item from the Apple Online Store and are returning it to an Apple Retail Store, you'll receive an Apple Store Gift Card by email within 3 business days.
Note that it states it will be initiated immediately, but will be sent within 5 business days.
Read the entire policy here:
http://store.apple.com/us/help/returns_refund
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