How can i change my billing format ?

I signed up for an online account, chose the both paper and online billing, only to receive an e mail saying thabks for requesting paperless billing !! How can i change it..ive looked on the site all over

Hi Cfcgirl,
Welcome to the forum and thanks for posting. I can sort this out for you. Drop me an email with your account details and a link to this thread for reference to [email protected] and we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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