How can I change my iCloud email address? I ended up with my wife's iCloud email associated with my AppleID.

I got a new AppleID for my wife today: [email protected] When I wanted to get her a [email protected] e-mail it didn't let me.
Somehow my wife's e-mail [email protected] got associated with my AppleID [email protected] and now I don't seem to be able to change it.
I thought my iCloud e-mail was [email protected] ...but it tells me that this email is associated with another AppleID. But it's not associated with my wife's AppleID, either...?
I had to change my AppleID email/username from [email protected] to [email protected] some time back. Could this have caused it?
I live in the UAE and therefore don't manage to get phone support. They sent me an e-mail with a link to re-schedule the call but it does not work. And replying to the e-mail of course also does not work as 'this e-mail is not monitored'.
My new macbook air is less than 90 days old. We have two macs, 4 ipods, 4 iphones, an appletv, two ipads and an ipad mini in the family. I am very disappointed that Apple does not seem to be willing to make an effort to help me out.
Has anyone else had a similar issue? Is there a solution other than getting Apple Support to do it? Or is there a way to contact them if you're not in any of the listed countries?

http://www.apple.com/support/icloud/contact/
or http://www.apple.com/feedback/icloud.html
the latter is best if you simply want to pass on your view - you won't get an answer but your comment will be read.

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    FaceTime, do the same thing in Settings>FaceTime.
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