How can I change my rescue e-mail

Hi,
I forgot my security answers and I tried to reset them but it got sent to my rescue E-mail, the problem is that I can't remember the rescue E-mail or password.
so, how can I change my rescue E-mail.
I tried to connect to support team but it didn't work.

You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Click on Password and Security;
    Answer the security question;
    Delete your email from rescue address;
    Do logout and login again into manage your apple id;
    Go back to Name, id and email address;
    Change your primary email address;
    Verify your email address.

  • How can I change my registration e-mail?

    How can I change my registration e-mail?

    You can can get your rescue email address here, If that is what you are trying to do.
    Apple ID - Manage Account - Apple Support
    If you are trying to change your Apple ID because you got a new email address, you can also do that in the website that I posted above.
    If that isn't what you want to do, you are going to have to explain in more detail what your registration email is.

  • HT1918 How can I change my rescue email. I am trying to change my email for my Apple account because I can no longer access the email on the account. My only email I use is my rescue email and it will not allow me to change my Apple ID email to my rescue

    How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID

    Welcome to the Apple community.
    Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

  • I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    Hi EllaBella0902,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to change your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620?viewlocale=en_US
    Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    This article explains how to update the information in the various services that use the Apple ID if you change it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Cheers,
    - Judy

  • HT1918 How can I change my rescue email?

    I want to change my apple Id to my main email account but I have used it for my rescue email. How can I change the rescue email?!! Thanks

    Kerraleigh wrote:
    I want to change my apple Id to my main email account but I have used it for my rescue email. .
    You cannot re-use an email address
    Go to My Apple ID and click Manage your account."
    More Info here
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    Apple ID Support  >  http://www.apple.com/support/appleid/

  • HT5312 how can i change my rescue email?

    How can iI change my rescue email? My original apple id email is no longer valid and I would like to change my apple id to what is currently my rescue email. I have a secondary email that I can change to my rescue email. However, because I could not designate my primary email as my apple id, my current secondary email is my apple id. Please help.

    Sign in to manage apple ID
    Go to "Password and security"
    ---> at this point you may be able to change your rescue email address
    ---> you may need to answer security questions and THEN be able to
    Alt strategy -- 
    This is what I actually did when I needed to change my rescue email. However, it is clear that the above strategies would now work for me.
    I needed to change my rescue email b/c I wanted that email to be my primary email/appleID.  The rescue email and primary cannot be the same for some reason. When I needed to do it, I forgot the answer to one of my security questions so was forced to click "Send reset security info email to •••••@***.com." This sent an email to my rescue email address -- so if you cannot access your rescue, this alt strategy will not work.
    When I clicked the link sent, something went wrong and aple could not bring me to that page. However, when I looked back in the browser tab where I was managing my AppleID, the page/environment for "Password and security" changed. All that was there was something to click that said "Reset .....". This brought me to a page to change all 'password and security' related issues including my rescue email address.
    Summary of Alt:
    Sign in to manage apple ID
    Go to "Password and security"
    click "Send reset security info email to •••••@***.com."
    --> may have to go to rescue email address and follow instructions there and it may work
    --> could be you only have to renew the 'password and settings' page to see new option to click "Reset...."
    --------> This latter step was available to me after clicking link in rescue email

  • How can i change my rescue email ?

    How can i change my rescue email ?
    I dont have it anymore and when i want to reset my password an email sent there.

    Welcome to the Apple Community.
    Try My Apple ID

  • HT5622 How can I change my rescue email?

    How can I change my rescue email??

    If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset before you can use the above steps to update your rescue email for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 how can i change my rescue email address?

    I have forgotten my security questions for my apple id. i was wondering how can i change the rescue email address and change my security answers?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT1918 How do I change my RESCUE e-mail address, which,now thatI've moved, happens to be the same as my NEW e-mail address?

    How do I update my e-mail address which is the same as my RESCUE e-mail address?  I have moved and cancelled my old ISP and any associated e-mails with them, and moved my email address to GMAIL.  It happens to be the same as my original Rescue email so I need to change the RESCUE email address and you don't give me that option on the Account/E-mail Change page, you just keep kicking me back to "Your email address can't be the same as your Rescue email address" and leave me hanging!

    To change your rescue e-mail goto
    My Apple Id
    Then login and goto security
    There should ask you for your security questions answer them and it will take you to a page where you can change them
    On that page their should be an area that says "Rescue E-mail"
    Click delete or change (if you click change type new rescue e-mail you want)
    After that click save
    Then you can change your primary e-mail.
    Hope this helps

  • How can I change a wrong e-mail adres in the Adobe ID for an E-Reader.

    I have an Adobe ID for Digital Editions for my pc.
    Then I connected an E-Reader to my pc and I had to authorize the reader with an Adobe ID.
    I thought it would be the same as the ID for my pc, but the system send my the message that this ID already was in use and I had to give another e-mail adres.
    I found this very strange, because it was for the same Digital Editions, and I had used the same adres and password before (My pc crashed a week before and I had to re-install Windows Vista again) but accidently I then typed in a wrong e-mail adres and that e-mail adres was accepted and from that moment I had two Adobe ID's.
    That adres is a non-existing adres, so I wil change it into the correct one.
    But how can I change it, I can't found any possibility to do so.

    Go to System Preferences>iCloud, click Sign Out, then sign back in with the correct ID.

  • How can I change my rescue address?

    How can I change my rscue address in my Apple ID account?

    Hi euroqueen,
    Thanks for visiting Apple Support Communities.
    See this article for the steps to change your rescue email address:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Regards,
    Jeremy

  • How can I change my rescue email of my ID?

    How can I change my ID rescue email, I need to change it because the one is registered is wrong it ends in .con not in .com

    Copied from another discussion.
    https://discussions.apple.com/thread/4088745?start=0&tstart=0
    Go to https://appleid.apple.com/ .
    In the right column, click the link for "Manage your account".
    Log in.
    In the left column, click the link for "Password and Security".
    Answer the security questions when prompted.
    In the right column, under the heading "Rescue Email Address", you'll find links for editing or deleting your rescue email address.

  • HT201342 how can I change my iCloud e-mail address?  It's spelled incorrectly.

    I spelled the e-mail address incorrectly when I signed up for the iCloud service but didn't notice it until it was set.  How can I change the address to be spelled correctly?  If it means deleting the incorrect one and then adding the correct one I can't figure out how to do that either!
    Jerry

    You can't change and iCloud email account address once created.  You can either create a new iCloud account, or add an @icloud.com email alias address to the existing account, which will receive email in your existing iCloud inbox (more details here: http://help.apple.com/icloud/#/mm6b1a490a.
    If you would rather create a new account and keep your data, start by saving any photo stream photos on your phone that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Then go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.  When you turn Mail on you will be asked to create your new iCloud email address.  Type carefully as it cannot be changed later.

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