How can I change my security answers without knowing my rescue email address?

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If it is urgent you should phone your national Apple support service and ask to talk to their account security team …
Contacting Apple for support and service  
As an alternative you should follow the instructions in this document. ….
Rescue email address and how to reset Apple ID security questions.

Similar Messages

  • HT201240 How can I change my Apple ID password security questions and answers without providing a rescue email address?

    How can I change my Apple ID password security questions and answers without providing a rescue email address?

    Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
    (105909)

  • How can i change my security answers on my apple id???

    How can i changed my security answers in my apple id???

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (108374)

  • How can i change my security questions without anwers

    How can i change my security questions without anwers

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95772)

  • HT1918 how can I change my security answers

    how can I change my security answers when I am in my account info page

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can i change the security answers because i have forgotten

    how can i change my security answers because im stuck and cant purchase any thing on itunes/app store because i have forgotten the answers

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can i CHANGE MY SECURITY ANSWERS!!!!!

            HOW CAN I CHANGE MY SECURITY ANSWERS!!!!!! I'm REALLY GETTING FRUSTRATED!

    This is a user to user forum.
    Contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • HT4009 How can I change my security answers?

    How can I change my security answers?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (93124)

  • How can we change the security issues if no backup e-mail address?

    how can we change the security issues if no backup e-mail address? I've tried a lot of time and I really don't know how....

    Contact Apple Support to have your security questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I can not reset my security questions and not set rescue email address

    i can not reset my security questions and not set rescue email address

    Call AppleCare and speak to someone in account security.

  • I want to change the security answers but have noticed the email address is a hotmail one.  I cannot remember the password and frankly it keeps telling me that the account doesn't exists.  So how can I change that to my personnal email?

    I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into.  How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers.  Thankyou

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94157)

  • How can i change my security answers to the questions?

    i forgot my answers and just wanted to know how i can change them.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201272 How can I change my security answers?

    How can I change security answers?  I forgot all of them apparently!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How can i change my security answer and question

    I need help

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I change my icloud account without  knowing the old password

    How can I change my icloud account on my phone when I don't know the old password and I'm on a shared plan

    iCloud has nothing to do with your shared plan.
    Try
    https://iforgot.apple.com

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