How can I change my security password because I can't rmember it and I've spoke to an apple person and when they tell me to go to Apple ID and then go to Manage My Account, theres nothing there for me to change. It asks for my answers, which I don't know.

I called the apple guy, he told me where to go. It was incorrect. I went to the FAQ and the answer was there, but on my computer it was still incorrect. I just don't know what to do. It wont let me download anything on my iphone now until i can answer the questions. i need serious help.

I would advise to call AppleCare and have them take a further look in to the matter.
The number is 1800-275-2273

Similar Messages

HT201363 I want to change my security questions because I can't remember it.

Hello, I want to change my security questions because I can't remember it.
Thank you.

Apple ID: All about Apple ID security questions
Duja wrote:
Hello, I want to change my security questions because I can't remember it.
Thank you.
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"

I forgot the answers of the security questions and I can't reset my security questions because I can't see "Forgot your answer?"
Help me please.
Phinit

It is happening to me too

HT5312 I want Chang my security email because I can't charge my account

U can help me I want change my security email please

Hello zuheer!
First, visit https://appleid.apple.com/.
Then, click "Manage Your Apple ID", and log in.
Click on "Passwords and Security" on the left hand side, and type your current security answers.
Now you have the option to change your security questions!
Hoped this helped!

HT5312 I need to change my security questions because I forgot them and I don't know how.

I need to change my security questions because I can't remember them. how do I do it?

Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT201303 how do i change my security passwords?

How do i cahnge my security passwords so I can buy things?

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

How can I change the security question because I forget the answers ?

How can I change the security question because I forget the answers ?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312

HT201303 How do I get my security passwords I have forgotten them and can not get envy thing with out them

How do I get my security passwords I have forgotten them and can not get envy thing with out them

Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

How can I change my security preferences so I can download Handbrake?

Hello.
I have a Mac 10.8.5 version. I am a web developer student and I need to download a program called Handbrake, but according to my computer specifications, I can't download it until I change my security preferences. How can I change my security preferences so I can download Handbrake?
Best regards,
KnightInExile

Hello Japib and Niel.
Thank you for your prompt responses. I could not do what you instructed because I did not have that option. I've attached three screenshots for you to see. The are two different versions of the General options section:
and the Security Preferences section:
What are my options?

How the do i change the security passwords

How do i change the security password answers. I cannot find it anywhere in appleid.com.

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

I need to Change my security questions because I don't know them how do I do this

I need to change my security questions because I don't know them how can I do this

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I cannot get tech support. I can not change my security questions because it will not send me an email.

I can't change my security questions because it won't send me the email that it says it will to change my info

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
Use Option #5.

HT1918 How do you change your security questions, because I have forgot them?

How do you change your security questions, because I have forgot them?

1800 my apple ask to speak to itunes support and ask them about your apple id account

HT201355 His there I want to change my iTunes password because I forgot it how do I go about this?? HELP!!

His there I want to change my iTunes password because I forgot it how do I go about this?? HELP!!

Reset your Apple ID password
https://support.apple.com/en-us/HT201487

HT5312 How to change my security question because I forget my security question

How to change my security question because I forget my security question

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links.

How can I change my security password because I can't rmember it and I've spoke to an apple person and when they tell me to go to Apple ID and then go to Manage My Account, theres nothing there for me to change. It asks for my answers, which I don't know.

Similar Messages

Maybe you are looking for