How can I change my security preferences so I can download Handbrake?
Hello.
I have a Mac 10.8.5 version. I am a web developer student and I need to download a program called Handbrake, but according to my computer specifications, I can't download it until I change my security preferences. How can I change my security preferences so I can download Handbrake?
Best regards,
KnightInExile
Hello Japib and Niel.
Thank you for your prompt responses. I could not do what you instructed because I did not have that option. I've attached three screenshots for you to see. The are two different versions of the General options section:
and the Security Preferences section:
What are my options?
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If all else fails:
1. Go to: Apple Express Lane;
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like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
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Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
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security questions.
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selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
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Good Luck friends! -
How do you change your security question answers?
how do you change your security question answers?
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(104040) -
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how do you change your security question to buy songs?
If you mean that you've forgotten them, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
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If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
How do we change the security questions
How do we change the security questions? We bought a new ipod and restored it with previous data through icloud. It has a gift card with funds still attached to it. We know the ID and password, but since it is a new device it is forcing us to answer the security questions. The ipod is for my son, but we as parents set up the itune account, and now between my wife and I can't remember who's - or what - we used to answer them.
Hi snowbagel,
To reset your account security questions your identity will have to be verified and iTunes Store support can't do that through mail support. You may find contacting Apple through the phone to be a quicker solution:
http://support.apple.com/kb/HE57
Kind regards,
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