How can i change the email address that the new secuirty questions answers get sent to, it is the wrong address and i can not change it. please help
Hi
i bought the itunes music credit, and when tried to redeem it asked for my ID, i have put the details, then it asked for the security questions answers, which i can not remember. when i try to reset, the email get sent to un unknown email address which i dont own... i tried everything to update my email addresses and its still not changing. i dont know how this weird email got there, i dont own it....
please help!!!
thanks,
Nawrus
You won't be able to change the rescue email address on your acocunt until you can answer two of your questions, if you don't recognise the address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
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