How can I change the email addresses stored in IT105 to save in lower case?
Hi,
Is anyone aware of a way to change the settings in IT105 for the storing of email addresses e.g. subtype 0010 and 0005. When they are saved they show in capitals, however we would like them saved in lower case?
Thanks
Hannah
Hi Hannah,
The problem occurs because the field USRID - Communication ID/Number uses domain CHAR30. Within CHAR30 under Output Characteristics the check box Lower Case is not checked. This means that it will store data entered in capitals.
Now I would not advise changing this or copying it to create your own, as there is a lot of background functionality that triggers from this field.
Regards,
Priya.
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