How can i change the format of videos so they can be synced with my iPod nano

I have an ipod nano (3rd generation) and have had no problem syncing all my music onto it etc. But most of my videos are unable to be synced and a message saying 'so and so cannot be synced as it cannot be played on this ipod'. I've looked it up and apparently I need to change the video format / create it to ipod or iphone version. I found this by clicking on the episode and under file, clicking 'create new version', there are then three options of versions to create including ipod or iphone but they are all faded and i am unable to click on them. Why is this? help!

Hello Erin,
I found an article that addresses the error message you are receiving:
I recommend reviewing the following article for more information about transferring videos to your iPod nano:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Thank you for using Apple Support Communities.
Best,
Sheila M.

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