How can i change the security answers because i have forgotten

how can i change my security answers because im stuck and cant purchase any thing on itunes/app store because i have forgotten the answers

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • How can I reset the security issues if I have forgotten them

    how can I reset the security issues if I have forgotten them

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • How can you change your security questions if you have forgotten them

    i forgot my question answers and i cant buy any thing because it makes me verify the security questions

    FAQ apple id http://support.apple.com/kb/he37

  • HT204088 Can you change the security questions if you have forgotten the answers?

    I have a new Ipad 2,but when I went to buy an app it came up with my securitiy questions I had forgotten then. is there a way to change them?

    https://discussions.apple.com/docs/DOC-4551

  • HT201303 how can i change the security question's answers??

    how can i change the security question's answers??
    i forgot the answers what should i do ??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can i change the security question?

    how can i change the security question?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (103370)

  • How can we change the security issues if no backup e-mail address?

    how can we change the security issues if no backup e-mail address? I've tried a lot of time and I really don't know how....

    Contact Apple Support to have your security questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT4009 How can I change my security answers?

    How can I change my security answers?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (93124)

  • How can i change my security answers on my apple id???

    How can i changed my security answers in my apple id???

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (108374)

  • HT1918 how can I change my security answers

    how can I change my security answers when I am in my account info page

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???

    Ok, so I had the same problem. What you should do is, call the
    Apple Technical Support number: (44) 0844 209 0611
    And ask for the Account Security Team. This worked for me.

  • How can i CHANGE MY SECURITY ANSWERS!!!!!

            HOW CAN I CHANGE MY SECURITY ANSWERS!!!!!! I'm REALLY GETTING FRUSTRATED!

    This is a user to user forum.
    Contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • HT201363 How do I change my security questions because I have forgot them

    How do I change my security questions because I have forgot them?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90515)

  • HT1918 How do you change your security questions, because I have forgot them?

    How do you change your security questions, because I have forgot them?

    1800 my apple  ask to speak to itunes support and ask them about your apple id account

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