How can I check on the delivery of an photo but that I created and sent to a friend. I have the order number but I can't find the tracking information.

How can I check on the delivery of a photo book that I created and sent to a friend. I have the order number but I can't find the tracking information.

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Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps. Brand new IPAD never any other user

Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps. Brand new IPAD never any other user

Is the AppleID listed in Settings --> Store and Settings --> iCloud the same?
If it is a totally different ID and not a slight variation of yours, I would definitely take it back to the store. You may have bought a returned item that had been setup previously.

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

My old music liburary is no accessible as the laptop is dead but all my music is on my ipad. I have I pad match but it wont copy from my ipad. any ideas on how i can resuce my music libruary?

my old music liburary is not accessible as the laptop is dead so I cannot sync yto the cloud but all my music is on my ipad. I have I pad match but it wont copy from my ipad. any ideas on how i can resuce my music libruary?

See here: https://discussions.apple.com/docs/DOC-3141

How can i save a photo album that i created on my iPhone 4s on my PC? I have about 10 albums and I want to save them in their own folders on the PC.

how can i save a photo album that i created on my iPhone 4s on my PC? I have about 10 albums and I want to save them in their own folders on the PC. When hooking up the phone to the PC, all i see is the individual photos. I have an iMac and a sony vaio, so i am open to transfer on either machine.
Thanks in advance

Have you had any luck with this? I want to do the same thing and my individual photo albums on my iPhone won't tranfer to my laptop or iPad....only the pictures.

How can I fix the text in my photo book that reads"your default text had not been edited. Printed books will not include this text?"

How can I fix the text in my photo book that reads"your default text had not been edited. Printed books will not include this text?"

You will get this warning, if your book includes textboxes that still include the default text, like "Insert Title". You need to find these boxes and add your own text. Look for boxes like this:
Make a PDF-preview of your book and look, where the preview differs from what you are seeing in iPhoto.
iPhoto, Aperture: Previewing an order in iPhoto or Aperture

I bought the new iphone. I want to create an account. Your system wanted my credit card number, but I don't have any credit card. How can I create an account?

I bought the new iphone. I want to create an account. Your system wanted my credit card number, but I don't have any credit card. How can I create an account?

as shown by a link describing the "none" option is not

I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing parts. How can I get access to App Store?

I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing parts. How can I get access to App Store?

Welcome to Apple Support Communities
What do you mean by having no access to those apps? Can you start up your Mac and work with it, and only some OS X apps do not work?
Anyway, what you can try is to reinstall OS X. To do this, hold Command and R keys while your Mac is starting up and reinstall OS X. You will not lose any file.

HT201274 I was given an iphone 4s by my sister as she got a new one, now i want to clear it so that i can set it up with my own details, if i erase all content and settings will this affect anything on her new iphone as it is synced to the same gmail acco

I was given an iphone 4s by my sister as she got a new one, now i want to clear it so that i can set it up with my own details, if i erase all content and settings will this affect anything on her new iphone as it is synced to the same gmail account

her contacts are connected directly with the Google Server so as long as they are saved to her Gmail account she should be 100% fine.. the only contacts she may lose are the ones that she added directly onto the phone and did not sync to her Gmail account.. so you should just double check with her on that

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Firefox has apparently downloaded an update which asks me if i want to install every time I open it, but every time i click yes it fails saying I have another firefox open but I don't!! no attempts to install the update have worked. What can be done?

<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/794546]</blockquote><br>
Firefox has apparently downloaded an update which asks me if i want to install every time I open it, but every time i click yes it fails saying I have another firefox open but I don't!! no attempts to install the update have worked, i've tried a few. What can be done or how can I ensure all firefox's are shut??

You can try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions
You can also try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.

How can I delete albums that I created and imported photos into on my iPhone4

How can I delete albums that I created and imported photos into on my iPhone4

If you synced the Photos from your computer to your phone, you have to unsync the pictures via iTunes.
Summary Pane > Photos > Uncheck "Sync Photos from ..."

TS4268 i use my apple id that i create it for my iphone 4 on my new iphone 5,then i want to activate the imessage but i can't.what should i do?i want to know i can't use one apple id for two iphone 4 & 5?

i use my apple id that i create it for my iphone 4 on my new iphone 5,then i want to activate the imessage but i can't.what should i do?i want to know i can't use one apple id for two iphone 4 & 5?

HI
I was trying to take my Mac air to factory default settings.
I've done all that it says in the documment i was following, and them during the process it asked me the APPLE ID.
I put the apple id i have in my iphone. But it's not the one... it's said that i don't have any OSX associated with it... so it can not install the OSX.
So what can i do?

HT201269 My iphone contacts are not updating to Icloud, I can create a contact in Icloud and it will update to my phone but I cannot create a contact on my phone to have it update in the cloud, I am using Itunes as the bridge

My iphone contacts are not updating to Icloud or Outlook, I can create a contact in Icloud/Outlook and it will update to my Iphone but I cannot create a contact on my Iphone to have it update in the Cloud/Outlook, I am using Itunes as the bridge. I originally installed the Icloud manager to sync my contacts to Cloud/Outlook, but I did not like the functionality, when I uninstalled the Cloud manager and and installed Itunes I noticed that the none of my contacts in the phone updated to Outlook.
Thanks in advance.

Hi Cyclops12,
Welcome to the Support Communities!
The article below may be able to help you with this.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Cheers,
- Judy

How can I check on the delivery of an photo but that I created and sent to a friend. I have the order number but I can't find the tracking information.

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