How can I complain about a lack of response to my questions?

What is iTunes complaints resolution procedure if one does not receive a response to Report a Problem in the iTunes store?

Depending on what you asked, you may not receive a response. If you are expecting one, allow at least one business day.
You can contact iTunes Store Support via email here:
iTunes Store Support

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How can a complain about an app basically stealing money?

hello, i couldnt find any other way to complain apart from forums
My friend and I bought coins on a game. He bought rather a large amount and put it in alliance. someone else in alliance hacked the game and fed people fake coins and our alliance too. Haypi Kingdom then took the coins (which is fine) banned his account and left it at that. they also too my friend's 650 coins he bought and now refuse to refund or give them back as they were not hacked and were not used.
The developer refuses to contact us and the support refuses to contact us.
instead of resolving the issue they are ignoring us. He spent about $50 and they wont refund!
what can we do or how can i complain?
there is evidence to show the coins weren't hacked. They just wont give them back.
we didnt ask for the hacking nor want it. incredibly frustrsating!

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I complain about a logic board failure after warranty??

My iBook G4 12" has been diagnosed with logic board failure. I just bought it 1 year and 2 months ago..and the tecnhical service charges me US 820!!! for change the logic board (more than the half of the original price of the notebook!!!). I can't believe that a notebook could die so soon. I live in Chile (SouthAmerica) so I don't know how can I complain to Apple..I think they should respond for this because is a fabric failure right?

The Danish government is pressuring Apple to admit this is a design flaw, but so far they have not commented on the subject. If you have local consumer protection agencies, you could try making a complaint to them about Apple, but I'm not sure I like your chances.

How can i complain about an advert on a childs app

my daughter has a tablet and an advert came on which was sexual related,im really upset that these adverts come up on her childrens apps,how can i complain please thank you

Was it an App Store app? If so, I would imagine they would almost certainly take up the matter. If not, you must take it up with the developer.
In the UK there are authorities that govern advertising standards but for any other countries I would not know.

How can I complain about an Apple worker to an Apple rep?

I was recently in an Apple Retail Store and there were two guys who helped me. One was very nice and one was the total opposite. I would like to praise the good one, and complain about the other. One of them was completely rude, and he sneered at us and laughed at us. Where can I report this behavior to another Apple Reoresentative? I would rather it be online, if possible.

Your best bet would be to contact the store manager directly.

How can I complain about erroneous charges to my ITunes account?

I have had multiple erroneous charges to my ITunes account which ITunes deny is their fault and say I have to ask bank for the refund, also they take approx 5 days to answer any email. I need an email address of someone higher up in customer service who might actually care.

... however you can deauthorize older computers you no longer need to have authorized to your account to make way for a new one. If you have access to specific machines you can deauthorize individually inside iTunes, otherwise you can deauthorize all, then (re)authorize the machines you want.
See HT1420: iTunes Store: About authorization and deauthorization.
tt2

How do I complain about poor in-store response to my issue (London, UK)

Hi
I went to the considerable trouble of going to Covent Garden with my phone today to the Genius Bar.
The phone has a severe fault in that it is impossible to hear in any sort of loud environment - it is clearly a hardware problem with the speaker. It is not reception-linked issue - people can hear me fine; if I use headphones, I can hear them perfectly. So a faulty speaker in a unit that is less than 1 year old.
Technically, because that phone was a replacement for another one in April 2011, I am out of warranty. But, the phone isn't really out of warranty as its been in use less than one year. I was surprised to have this reasoning used to justify not taking any action.
I was told nothing could be done unless I wanted to pay £119. I am not happy at all. Also, being told that a solution might be "to get a new phone on my contract" is not an answer either. I expected better than this from Apple.
In any event, how do I escalate this please?
BW
Hugh

The issue is as to whether I am out of warranty or the phone is out of warranty. Seems it's me!
The phone first went into action in late April 2011 and so is less than 1 year old. Do apple warranty, for 1 year, I will have A working iPhone or do they warrant that the specific iPhone in my pocket will work for one year?
While I can appreciate there must be rules, most people talk about a one year warranty on the phone. In any event, it's not clever of Apple - shouldn't it be reasonable to expect a phone to operate for at least 1 year? I can now not hear people on calls in a lot of situations where there is any appreciable amount of background noise and that is not acceptable in my book on a unit less than one year old.

How do i complain about having no use of iphone whilst transferring data therefore to find out if eligable for compensation?

How do i complain about having no use of iphone whilst transferring data & waiting for updates and used a big chunk of my mobile intenet allowance as had it plugged into laptop all day!-therefore to find out if eligable for compensation?.

Nothing is ever as easy as it should be, though I've no idea what you were doing that took so long. Takes at most 5 mins to insert a SIM card, choose a language and activate the phone. At that point it is working. Another 5-10 mins should get you connected to your email account. You can add media & apps when you're not busy doing something else, and the phone can still make & receive calls while you're doing that!
The web is geared towards always on all you can eat broadband. If you run mobile broadband with a data cap or escalating charges then you need to manage the usage carefully, it is nobody else's problem.
Sorry if I've come over a trifle harsh on your first visit here, but these forums are for users to help each other resolve technical issues. However badly your first day setting things up went there is nothing to be done about it now, A little research, or a chat with a knowledgeable friend or colleague, or getting the phone set up at the store would have made it easy. Chalk it up to experience and move on.
tt2

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/

I have Adobe Photoshop and Adobe Lightroom on my MacBook Pro laptop. I bought an iMac and I'd like to move my installations to the larger display desktop for editing purposes. How can I go about transferring them?

I have Adobe Photoshop and Adobe Lightroom on my MacBook Pro laptop. I bought an iMac and I'd like to move my installations to the larger display desktop for editing purposes. How can I go about transferring them?

I have the same question. It seems that Adobe is almost impossible to contact (I ended up here at the forums to ask the same question).
I will never buy another Adobe product again if I can get another program to replace it. If this is customer service then it is NON EXISTENT!
I notice that your question has not been answered and why should you have to get the information from a forum? I know of no other company that makes you do this for simple product information.
NOT HAPPY with this version of arrogant customer service (nor am I happy about renting Photoshop products into the future - it is just a money grab in my opinion). I will be voting with my feet and going elsewhere in future.

TS1702 How do I complain about spamming from App Store vendors

How do I complain about spamming from Kabam.Com after uninstalling their product and following unsubscribe links?

I would be pretty upset about this too.
Read this KB article: http://support.apple.com/kb/HT2727
It does not specifically recommend this as a solution, but there is a "Report a Problem" link on that page:
Try that, and follow up with an email to App Store Support:
Mac App Store:
http://www.apple.com/support/mac/app-store/contact.html

HT204088 I have duplicate charges of $9.99 from travel-nave that I need to have removed. How can I go about doing this?

I have duplicate charges of $9.99 from travel-nave that I need to have removed. How can I go about doing this?

iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

How can I complaint about an app and get my money back?

How can I complaint about an App and get my money back?

First Contact the Developer of the App.
If necessary...Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
The problem tracking updates with Desktop Creative Cloud Software are;
1)We have to have it installed with the CC applications in-order to get the notification of the latest updates and have to check everyday.
2)Only relates to the latest updates, so in-between we may miss a prior update unknowingly.Hence, the remote machines having those updates may not get detected with the software version update which would create problem in reporting.
3)For all CC products, there is no base or previous updates available for installation if we miss one.
I went through the Adobe Products Update pages [Product updates] which holds good when it comes to Acrobat and Reader software which I follow to track down any newer updates but this is inconsistent when it comes to CC products like in After Effects CC, Dreamweaver CC etc...
So overall to be very specific, is there any one channel I can follow to get the notifications only for the updates on CC products and then may be I can rely on Desktop Creative Cloud for installation if not available anywhere like in product update pages of Adobe ?
Regards,
Subrat

Where can I complain about a bad HP Service Center (India)?

Hi,
I have my hp laptop under warramty. I have a faulty dvdwriter. I took to my service center. They said they will inform me when the writer stocks come to their office. Its 15days now and everyday I call them and each day they reply that no stock has arrived. I am very frustrated now. Where can i complain about this service center (except in consumer court)?

Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
http://welcome.hp.com/country/us/en/wwcontact_us.html
This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
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How can I complain about a lack of response to my questions?

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