How can I complaint about an app and get my money back?

How can I complaint about an App and get my money back?

First Contact the Developer of the App.
If necessary...Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • How do I report a bad app and get my money back

    How do I report a bad app and get my money back

    http://www.apple.com/support/itunes/contact/

  • Can i return my ipod touch and get my money back

    can i return my ipod touch and get my money back?

    Maybe:
    If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
    Items ineligible for a return include:
    Opened memory
    Opened software*
    Electronic Software Downloads
    Software Up-to-Date Program Products (software upgrades)
    Apple Gift Cards
    Apple Gift Packaging (origami style gift box with ribbon and greeting card)
    Apple Developer Connection Products (Membership and Technical Support)
    * You may return software after rejecting the licensing terms, provided the software is not installed on a computer. However, software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
    http://store.apple.com/us/help/returns_refund

  • Can you return an app and get your money back

    I was told you can return an app that you purchased and get your money back if that is true how do I do it?

    A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
    Good luck.

  • HT204266 App store is Charging for free apps downloading? How do I stop this and get my money back?

    I have a new iPhone 4s and downloaded some free apps formt eh app store.  A few days later my phone had updates to install on the apps but kept taking me to the billing details on my phone.  I deleted the apps as it was doing my head in.  I recently downloaded the 'free' apps again and I have been charged for them!!!  How do I stop this from happening and get my money back as I have been clearly ripped off!

    Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html  -- Apple notes all sales are final but others have reported success on a one-time basis with this kind of thing.
    iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
    iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
    Children should not have access to your iTunes account password.
    You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody.  iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

  • Can you delete an item from itunes and get your money back???

    hi!!! can u please tell me if you can delete an item from itunes and get your money back???
    Thanks XD

    You can certainly delete it, but you won't get your money back.
    Stedman

  • I want to update my ipad into ios5 how can i backup my ipad apps and song?

    please help me how can i backup my ipad apps and songs thank you...

    To update to iOS 5.0.1 you need iTunes 10.5 on your computer. When you've got iTunes 10.5 installed then connect your iPad to it and copy any purchases off the iPad to your computer's iTunes via File > Transfer Purchases - that will copy off your apps and iTunes bought music, films (not rentals if they were bought directly on the iPad), tv show, ibooks, but it won't copy off music bought from other stores or music copied from your own CDs (if they are no longer on your computer then you will need to find a third-party program that can copy them off the iPad).
    You should also backup the device (right-click the iPad 'device' and select 'back up'), and copy off any important documents, files, notes etc (e.g. by email, the file sharing section at the bottom of the Apps tab in iTunes, wifi, whatever the apps that you use support) - the update process should backup and restore the content but it's best to be safe.
    If iTunes doesn't prompt you to update to iOS 5.0.1 on your iPad, then with your iPad connected to and selected on the left-hand side of it, then on the Summary tab on the right-hand side click the Check For Updates button.
    Updating to iOS 5 : http://support.apple.com/kb/HT4972

  • HT4098 how can i cancel my zoosk app and not be charge at all

    how can i cancel my zoosk app and nt be chanrge at all?

    If it's an auto-renewing subscription then there are instructions on that page that you posted from on how to manage and cancel them. If you've already paid then, from the app's description page in the store :
    No cancellation of the current subscription is allowed during active subscription period.
    So you can only stop the next payment happening

  • By mistake I started a down load in app store. How can I stop it and Get my money back?

    By mistake I started a down load in app store. How can I stop it and Get my money back?

    Try > Apple - Support - Mac App Store - Contact Support

  • I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

    I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

    Did you fail to look at the requirements before purchasing?
    All sales are final.  You can try contacting itunes support and asking for an exception

  • I downloaded a movie twice.  How can I cancel the other one and get a refund?

    I downloaded a movie twice.  How can I cancel the other one and get a refund?

    If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
    Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service.

  • I purchased an app, but it does not work. Can I cancel it and get my money back?

    I purchased an app two days ago but it does not work.  Can I cancel it and get my money Back?
    I have in ipad2
    Thank you

    You can always try to contact iTunes Support:
    http://apple.com/support/itunes/

  • HT204266 My daughter just purchased a $99 app! How do I undo this and get my money back??

    My daughter purchased a My Little Pony app for $99.99! How she did this without my password, I have no idea.  But I need to undo it and get my money back ASAP. Please help!

    For responsible parenting:
    iOS: Understanding Restrictions
              http://support.apple.com/kb/HT4213

  • How can i reserve an iPhone6 online,and get it at a real store

    how can i reserve an iPhone6 online,and get it at a real store? thank you.

    If the option appears when you order the iPad from your Apple Online Store then you will have the option. Otherwise, they will ship it directly to you for free.
    It seems the option is not available in Hongkong, but call them to be sure:

  • How can I return a book and get my money back?

    I downloaded a book and I want to return it and get my money back.

    As per the iTunes Store Terms & Conditions you agreed to: "All sales and rentals of products are final."
    Read: http://www.apple.com/legal/internet-services/itunes/us/terms.html again.

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