How can I completely uninstall Simple Pass Data file? where is data file kept?

Computer came with Simple Pass finger print reader. Won't let me program Windows log on unless I enter Windows log on password. I DO but it says "incorrect from what was originally password."
I don't know what that would be, (tried all old passwords) so I want to ERASE ALL RETAINED DATA and reinstall.
ADD/REMOVE program removes program but data retained. Then deleted Validity Sensor under Biometric devices so all data should be gone but upon reinstall it still says i have wrong password!
Where else is this data kept on computer and how can i remove so I can fix program?
Anyone familiar with Simplepass or recommend another fingerprint program that would work with HP Envy?
Thanks in advance.
This question was solved.
View Solution.

Frank,
Updating the OS to Windows 8.1 does destroy the Recovery Manager -- side "benefit" that seems to go unmentioned by some of the enthusiasts of Upgrades. On the other hand, unless the system comes with 8.1 there is little you can do -- Windows 8 is rather sad. You have the choice of a weird hybrid "almost" Windows 8.1 or running Windows 8. Eeeew. I chose the upgrade on the one Windows 8 system I have -- same level of frustration but at least the problems are different than running sad Windows 8. Smiling.
Because you know your system runs Windows 8.1 -- and there are apparently the Drivers at your system's HP Support pages for Windows 8.1 (very important), you might consider purchasing Windows 8.1 Pro and being done with the hybrid upgrade OS. You still lose the Recovery Manager, of course, purchased 8.1 does not provide the HP Recovery Manager -- but at least the OS is stable. You still install the HP drivers from the computer's Support site, of course. I actually purchased 8.1 for my upgrade system and have only been too lazy to install it. Sigh.
You can use third party Image software to back up the system. Certainly not the only one, and maybe not even the best according to whom you ask -- one such tool:
Redo software is free and is NOT Windows dependent.
The software can be used with Both Windows and Linux Operating Systems.
Redo Backup – Recovery – Bare Metal Restore
Please read the HELP / FAQ page.
Reference:
Windows 8 Features – A Quick Tour
=======================================================================
You might go ahead and create that extra local admin account -- there is nothing like the clarity of hindsight. I dislike this error about mismatched passwords.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Similar Messages

How can i completely uninstall a malware program called macdefender

how can i completely uninstall this malware called mac defender

These will give you the information you need
http://www.reedcorner.net/news.php/?p=138 and
http://www.reedcorner.net/guides/macvirus/
Laverne's mom

Tried to do a clean reinstall, but cannot find/delete my old Thunderbird data--how can I completely uninstall Thunderbird on MacBook Pro with OS 10.8.5?

Had a bug in my Thunderbird 24.4.0 (error message stating not enough room in folders, must delete messages, etc.---but this doesn't work) and attempted to download and install a new T-bird program. I saved mail folders & addresses from my profile (in user/hank/library/caches/,metadata/Thunderbird) on a thumb drive after verifying that it was my current stuff---took an hour--- then deleted it, and also deleted the program in my Applications folder.
However, when I installed the new program, it automatically showed all my same emails, folders and data. I figured I had not removed the old stuff properly, but it was "gone"---and the error message continued to appear, keeping me from downloading messages. Obviously the newly installed Thunderbird had gotten it from somewhere, but I don't know where!
This morning I opened T-bird again, and now it seems to be working normally! Halleluja---but I realize I don't know where the stuff was stored. So my questions are:
(1) How do you uninstall Thunderbird?
(2) Where is the data REALLY stored?

Your settings and email are stored in your profile. This is separate from the program as you discovered. Under the HELP menu is a selecting Troubleshooting Information. There is a button there that shows where your profile is located.

How can i completely uninstall itunes & quick time

i spent the last week downloading all the "This Week in Tech" (TWiT) video podcasts (torrent files) so i could watch them today. they are h264.mov files.
i have XP HOME, iTunes 4.6.0.15 and Quick Time 6.5.2.
the h264.mov files won't play in Quick Time.
i've have since found out that the new Quick Time 7 is required to play this format. i followed the "new quick time available" link in my QT window and downloaded the new iTunes/QT install file.
i tried to install the combined iTunes 6 and QT 7 ... it left me with iTunes uninstalled and the old QT software still there. no sign of anything new.
so, i figured i'd uninstall iTunes before the new install. iTunes refuses to uninstall. i go to add/remove programs and ask to uninstall it. the whole uninstall process completes but iTunes is still there. so is QT.
i uninstalled QT first then tried to uninstall iTunes. it objected to the uninstall because it couldn't find QT.
i have tried every combination but nothing gets rid of these 2 programs!
i finally decided to BUY the new full QT7. however, the 'BUY' consists of just buying the release code for the player ... which, of course, i can't install.
so, in addition to spending all week downloading the torrents of all TWiT video podcasts, i've spent over 5 hours trying to get some software to play these files.
if anyone knows how to get iTunes and QT completely OFF my pc (so i can do a clean install of iTunes 6 and QT7), i'd greatly appreciate it.
thanks in advance

kristina, the registry edit did not help.
b, i tried re-installing version 4 and got "Error connecting to service manager = 0" error message.
so i followed your link to the "iTunes for Windows installation quits with 1607 error or while publishing product information" page. i'm not sure i want to try this. here are the steps listed:
# Locate the original Windows XP Home Edition CD that came with your PC or the upgrade disc used to install Windows XP Home Edition.
# Insert the disc into your PC and use it to begin reinstalling Windows
# During installation, your computer will restart or you will be prompted to do so in order to continue.
# After the computer restarts you'll see a dialog asking if you want to install Windows. Select the option to install Windows. A repair option will be presented.
# Choose the option to repair an installation of Windows
# After the repair is completed, your PC should restart.
# Attempt to reinstall iTunes.
this sounds iffy. the last thing i want to do is to accidently start a windows install. with the software i would need to reinstall, this is a 3 day project. and even if a windows install is averted, i don't want to restore windows files to those BEFORE sp1 and sp2.
i do think we're heading in the wrong direction. why is there no way to UN-install these programs? even the steps above end with the phrase "attempt (sic) to reinstall itunes". again, why can't i just uninstall itunes and quicktime?

How can i completely Uninstall macdrive From windows

Hello all
i installed macdrive and use trail version after 5 day duration of trail is over and i try to uninstall and install again and use trail version but after the program install send error to me that duration
of trail is end i uninstall completely and remove registry key
i think another place exist save information about that program
please advise me
thanks all :)

Hello,
You could also ask in the
Windows forum on Microsoft Community.
As the Microsoft Community is on a different platform, we cannot move the question for you.
Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
My Blog: Unlock PowerShell
My Book:
Windows PowerShell 2.0 Bible
My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

How can i completely uninstall i tunes from my pc?

I am trying to re install i tunes for my i phone, but i keep getting a message stating that the old version of i tunes can not be un installed. Please help me.

Go to the Control Panel then click Sign Out.

How do i completely uninstall Logic Pro 9 so I can sell it?

How do i completely uninstall Logic Pro 9 so I can sell it?

Simply trash it using this free app.
http://www.digitalrebellion.com/fcsremover/
SORRY! I thought you were referring to Logic Pro X.
I assume the regulations will be different with earlier versions.

How do I completely uninstall intego net barrier? I can't install Norton Antivirus 2012 until this is off my computer

How do I completely uninstall intego net barrier? I can't install Norton Antivirus 2012 until this is off my computer. And I can not get it off my Computer. ANyone?

Intego has their own uninstaller which is the best thing to use. Otherwise, see the following. From a practical point of view you really don't need any such software on the Mac.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing.

How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2

HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

How do I completely uninstall

After uninstalling IPod Itunes and trying to reinstaall, I get:
System Error / Debug or Close
How do I completely uninstall IPod + ITunes so I can do a clean install again?????
Thanks, E L I

Bump. I need the same information. This didn't solve my problems but check here, maybe it will do what you need: http://docs.info.apple.com/article.html?artnum=93976
- Scott

How do I COMPLETELY uninstall Avast anti-virus (free edition) from my Mac?

How do we completely uninstall Avast anti-virus, latest edition from my Mac? This product has really messed up my Safari browser with all the extensions and
possible plug-ins!
Thank you for any advice!

If you don't have an uninstaller:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

How do I completely uninstall Aperture 3.6?

How do I completely uninstall Aperture 3.6?
Can't find any instructions on Apple's support pages.
Thanks in advance!

In the User Library:
User>Library>Application Support> Aperture
User>Library>Preferences
In the System Library:
Macintosh HD > Library >Application Support> Aperture

How can I completely delete an app from my Macbook Pro?

How can I completely delete an app from my Macbook Pro?

For programs that do not require an Administrator's password to install on your Mac, drag its program icon to the Trash. For those that require a password, research its developer's website or other support options for specific uninstallation instructions.
Never use all-purpose "cleaners" or "zappers" or similarly named clever utilities to uninstall anything.

How can I completely remove failed App Store downloads?

I have two purchases from the app store that have failed - they will not complete no matter what I try. How can I completely remove them to start again? Thanks,

is what I'm staring at. I've tried all sorts and this is where I get. No errors. No messages. Nothing.
What is this machine doing and why isn't it simple to clear the cache/temp files and go again with the download?

How can I completely uninstall Simple Pass Data file? where is data file kept?

Similar Messages

Maybe you are looking for