How can i connect to the itunes store on my ipod?

i've tried buying an album off of itunes but it keeps coming up with 'cannot connect to itunes store', will i be charged even though it is working? and how can i download it without this happening?

Hello there, JosieMay7.
The following Knowledge Base article has some great information for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Additionally to verify if you have been charged, the following article will help you determine that:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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    BirminghamguyUK wrote:
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    DHCP Server: 192.168.1.254
    Lease Obtained: Fri Sep 19 10:19:08 2008
    Lease Expires: Sat Sep 20 10:19:08 2008
    DNS Servers: 192.168.1.254
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    Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
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    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes.

    I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I can't connect to the iTunes Store because the network connection was refused.

    I can't connect to the iTunes Store because the network connection was refused. I'm using a laptop with Windows 7 Ultimate.

    Hi ChanTwo,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with the connection issue you are having with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    I hope this information helps ....
    - Judy

  • I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

    I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

    I can't connect to the itunes store.  I've tried everything in the articles for trouble shooting and nothing works.  My library comes up, my ipod syncs, and I get no alert messages.  I'm running Vista.

  • Can't connect to the iTunes Store nor the AppStore

    Since 2 or 3 weeks, I can't connect to the iTunes Store nor the AppStore.
    When I try to download any app or song, I get prompted to write my password, and as soon as I begin to write it down on the iPhone 4 GSM, the propmt window dissapears and I get the "No puede conectarse a iTunes Store" (Can't connect to iTunes Store).
    I have used this account both in my first iphone 3g which works perfectly with this account, and I've been using it also on this new iPhone 4 till 3 weeks ago when i Couldn't connect nor make any purchases or update any app since I can't write down the password.
    I've tried writing it on the notepad, copying it so I can paste it really fast, and still the iPhone 4 GSM won't let me. Please help
    Luis Manuel Ramirez Perches
    Notario Publico 3 Zapoltanejo, Jalisco
    [email protected]

    to be honest these are the solutions that may or may not work..
    first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
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  • TS3297 Can't connect to the iTunes Store

    what can i do?

    On PC,
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP: 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US
    For your device, refer to following article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • HT1689 Can't connect to the iTunes Store?

    I have apps that need to update, and when I try, I get that I cannot connect to the iTunes Store? 

    Hello Taeba
    Check out the article below to troubleshoot your issues connecting to the iTunes Store on your iPad.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

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