How can i contact apple with a problem after 3 months of phone support is finished

My wife's ipad 3rd gen purchased in April 2012 has a problem with the home button being unresponsive 50% of the time. I wanted to contact Apple but unless I pay $35 dollars for phone support I cannot. I do not live any where near an Apple store. How can I get support for a hardware malfunction?

Start here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
You will eventually be led to your warranty repair options.
This may be an authorized Apple repair shop for you:
Little Mac Shoppe
University of PEI
Authorized Service Provider
160 Richmond Street
Charlottetown, PEI C1A 1H9
902-894-3310

Similar Messages

  • I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

    I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
    I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
    Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

    Sandra,
    See this Apple support document for information on reporting an issue with your iTunes purchase.
    http://support.apple.com/kb/HT1933
    B-rock

  • How can I contact apple by mail?

    How can I contact Apple by mail? 

    Here's the address.
    1 Infinite Loop, MS 303-3DM, Cupertino, CA 95014
    I think you'll have better success with contact us at the bottom of this page.

  • How can i contact apple suport chating online plz?

    Hello
    plz help me how can i contact apple suport onlince chat with them
    to help me bout my order that i ordered and till now i didn't recived as well as
    the apple systim told me that they send the package and now delivered but didn't get till now???

    Apple Support (formerly ExpressLane):
    https://getsupport.apple.com/GetproductgroupList.do
    https://getsupport.apple.com/GetSASO?SG=SG001&locale=en_US

  • My iMac is in the return program to change video card, how can I contact Apple ?

    Hello
    I just saw that my iMac bought in 2011 is just in the replace program for video display card. How can I contact Apple to change freely the video card ?
    Thanks
    Gilles

    Apple has announced that Mid 2011 iMacs have a defective ATI GPU and they are being repaired for free. See > http://support.apple.com/kb/TS5167?viewlocale=en_US
    Simply take the iMac to an Apple Store or reseller. Make a backup of your data before taking it in

  • Hi how can I contact apple by email cos I can't find it.thanks

    Hi how can I contact apple by email cos I can't find it.thanks

    I don't think there are any easy ways to contact Apple through email. They usually require you to call them, and to be honest, their service is excellent so that might be your best bet anyway.
    For contact phone numbers, please click here: http://www.apple.com/contact/

  • How can i contact apple so they can send me unlock code so i can unlock my iphone and im from europe?

    how can i contact apple so they can send me unlock code and i can unlock my iphone in europe ?

    Apple does not unlock iPhones. This is and always has been controlled by the cellular provider. Contact them to determine their unlocking policy and if you qualify.

  • How can I contact Apple about Screen bleeding issue ?

    Hey ,
    How can I contact Apple about Screen bleeding issue ?
    Because they have very complex website and I couldn't find the email .. !!

    think as spam took over the internet most companys stopped having a mail address you could write to
    http://store.apple.com/us/help/
    http://www.apple.com/support/contact/

  • HT4623 How can I contact Apple from my iPhone by phone?  Their number doesn't seem to be answered by a human being.

    How can I contact Apple from my iPhone by phone?  Their number doesn't answer by a human being.

    Here are some ways of contactig Apple
    Contact Apple Support
    Save time by starting your support request online and we’ll connect you to an expert.
    More ways to get help:
    Contact iTunes Store support
    U.S. iPod, Mac and iPad technical support:
    (800) APL-CARE (800-275-2273)
    U.S. iPhone technical support:
    (800) MY-IPHONE (800-694-7466)
    See all worldwide support telephone numbers
    Contact a mobile carrier
    Make an appointment at an Apple Retail Store Genius Bar
    Find an Apple Authorized Service Provider

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • How do I contact apple with unknown charges to my account

    My account was charged almost $30.00 for apps that I did not purchase! How do I contact apple about these charges?

    I'm guessing you are in the US, apologies if i'm wrong, but if you are then do the following
    Check your account history for the relevant order numbers/purchase date, cost etc. of the disputed items
    Go to the Apple Express Lane Support for iTunes
    https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4
    Choose iTunes Store
    Then Purchases, Billing & Redemption
    Click Continue
    Choose the devices and versions of iTunes that you normally connect to the iTunes store from and click continue
    you will be taken to a page where you can e-mail Apple who will aim to respond within 24 hours
    hope this helps

  • How can i contact apple so they will give me my lost receipt?

    i bought an iphone which is locked and now i contacted at&t so they will unlock it for me but they asked for the receipt and i have lost it! so can i contact apple so they can give ma a copy of my receipt or any proof of purchase that i can send to at&t?

    If you used a credit/debit card for the purchase, your financial
    institution should have a record. If you are set up for on-line
    banking, you can look that record up yourself.
    Otherwise, contact the Apple store where you purchased your iPhone
    to see if they can help.
    You did search all your email folders including trash and deleted
    for the receipt, right?

  • HT204088 I made a $10 in app purchase and didn't work until the seventh time. When I checked my credit card account I was charged with 7 purchases of $10. How can I contact apple to fix this?

    Can someone please answer my question?

    Does anything show on your account's purchase history i.e. they are 'proper' charges and not temporary store holding charges ? If they do then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I contact apple about my security questions when I live in Egypt?

    Hello.
    I am trying to by apps, music and in app purchases, when a pop up says put in your security questions. I have totally forgotten my security questions, due to the fact that I made this apple ID about 4 years ago. I would like to be able to contact apple support so I can fix this problem and buy things again. I currently live in Egypt and my app store and I tunes store is set to the United States.
    If you can help send an email to:
    Thanks,
    bye
    <E-mail Edited by Host>

    Not sure whether you'll be able to get your security questions reset in an Apple store, you may have to contact US Support : Apple ID: Contacting Apple for help with Apple ID account security
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • I have an accounts query. How can I contact apple?

    Apple have sent me a email saying my iTunes Match has expired, but it hasn't according to their online records. Also they say there was a Credit card problem and there isn't.
    How can I report this?

    nigel
    from you statement, I believe that you have received a PHISHING attempt at gaining your financial/personal info...
    Phishing & Other Suspicious Emails
    FORWARD to [email protected]
    Identifying fraudulent "phishing" email - Apple Support
    Identifying legitimate emails from the iTunes Store - Apple Support
    ÇÇÇ

Maybe you are looking for