How can I contact DownloadHelper? NO Icon! Tried all their manual info.

How can I contact Download Helper? NO Icon! Tried all their manual info. 4 different install attempts. On the last 2, I rebooted after the install.

These folks? http://www.downloadhelper.net/ It's definitely not obvious.
A few general suggestions:
(1) Is it "overflowing" off the toolbar? If Firefox doesn't have enough space to display all your buttons, a '''>>''' button will appear on the toolbar. If you click that, a list of additional buttons will drop down.
(2) Make sure the extension is Enabled. You can check on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. The enabled extensions are listed in alpha order, and then the disabled ones.
(3) Check for a button in the Customize dialog. Some add-ons may not put their button on the toolbar automatically. This article describes how to call it up: [[Customize Firefox controls, buttons and toolbars]].

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