HOW CAN I CONTACT SOMEONE AT ADOBE ABOUT THE SH*T SOFTWARE

THIS COMPANY HAS A TOTALLY CRAP CUSTUMOR SERVICE.

LOOKING AT THIS FORUM ADOBE STAFF DON'T GIVE A FLYING F**K AS THEY DON'T REPLY.

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How do I contact someone at Adobe about an order problem?

I can't find any way to contact Adobe other than Live Support. I'm currently overseas and don't want to call on the phone.
I placed an order on Aug. 20th for upgrades to Photoshop CS5 and Lightroom 3. I have the order number in the confirmation e-mail, and the transaction is still Pending at PayPal.com.
Today, the order number can not be found in Order Status. Live Support said the order was cancelled because the "credit card was declined", and I should contact the "bank". As I told him (or her), the transaction was still Pending at PayPal.com.
Live Support simply said to resubmit the order, with no other offer of a solution.
I received no notice of any errors or issues! If an order was cancelled, wouldn't it be prudent to let the customer know?
When I started to resubmit the order, because I really want these upgrades, I realized the promotional pricing was no longer effective. So, my replacement order is now more expensive than the one that was mysteriously canceled.
What's going on with Adobe.com? This is by far the worst online purchasing experience I've ever had! I use PayPal all the time to order products and have never had a problem.
I think the worst part is how Adobe simply abandoned the entire process, leaving me completely in the dark, and leaving the order in a Pending status at PayPal.com. What am I supposed to do, just wait for another three days for some kind of notice?
So, is there any other way to contact someone at Adobe and get this resolved, or will I need to stay up until 3:00am to make a call at my expense?

Hi,
I apologise for the trouble you have gone through. I will look into this matter for you. Did you happen to place the order while you were overseas or placed the order back home itself ? The reason I ask this question is if you had placed the order while overseas the order will definitely be rejected since the IP address from where you placed the order will contradict the billing zip code which is a big deterrent when orders are processed.
I apologise the way you have been treated by support regarding this issue and let me assure this will not happen again. I will ensure that you are offered the same price for the products you had ordered initially.
Thanks
Nikhil

Hi, I m from Argentina, how can I contact someone in apple ? I bought an iphone that doesnt work !

Hi, I m from Argentina, how can I contact someone in apple ? I bought an iphone that doesnt work !

At the bottom of this page is this link to contact various Apple sites: http://www.apple.com/contact/
Have you talked to anyone where you purchased the phone?

My Verizon wireless service at my house has begun to degrade over the last 6 Month. It has begun to be very frustrating seeing how we switched over from Satellite to Verizon 4GLTE wireless device. How do I contact someone to see what the issue may be. Z

My Verizon wireless service at my house has begun to degrade over the last 6 Month. It has begun to be very frustrating seeing how we switched over from Satellite to Verizon 4GLTE wireless device. How do I contact someone to see what the issue may be. Zip Code 22580.

Out of curiosity how much data per month are you using? Another factor could be if neighbors have all done the same thing as you and the node is being overloaded on home internet use.

How can i buy my personal adobe? the website asking for serial number of my agency purchase?

Hi,
I have downloaded the adobe suite and my agency paid for it in the past, now i'm trying to buy for my personal use in my personal laptop. When i choose the plan it took my to a page where they are asking me to add the agency serial number. What i need a annual plan for my personal use.
How can i get that?
Best,
Alaa

What product/plan did your agency provide you in the past, is this the current CC full suite for $50/month, or an older or single-app plan?
Is your issue that your Adobe ID is connected to an existing plan that you cannot pay for, and you want to buy your own for $50/month (or whatever plan you had, before)?
Is your Adobe ID associated with a team or enterprise multi-user plan or was it an individual plan?

I want to uninstall my version of adobe elements 11 in order to upgrade my operating system and then re-install. I have the original disk but not the code or registration info - where can I find it or how can I contact someone who can help me?

Do I have to alert adobe if I'm moving my product from one computer to another? or will they recognise my intentions when my product is removed from their database?

Is there a way to export my movie timeline (as in the organisation of my
clips, not just the movie) to a external hard drive. I thought publish
would help but I'm unsure and the export button under file doesn't light
up. I'm using Elements 11 and I'm trying to save it to a hard drive so I
can unistall the program, upgrade my operating system and reinstall.
Message was edited by: Christopher Hewett
On Tue, Dec 30, 2014 at 12:14 PM, Barbara B. <[email protected]>

I am a consumer, how can I contact someone at the corporate level with concerns?

In good faith I purchased a notebook (Pavilion G6) December 17, 2012, It was a gift for my sonwhowould be start community college in January 2013. On March 28th the computer died. I took the computer back to Best Buy where I had purchased it, the hard drive had to be replaced. This really concerned me that a new computer would have to have the hard drive replaced in 2 months of use. I picked up the notebook on or about April 18, 2013 only to have it crash againMay 8, 2013. I spoke with management at Best Buy (Curtis Pope) explained my concerns that the defective hard drive h ad been replaced twice, also defective CPU, the computer had cooling fan issues, and OS was restored, but again my request fell on death ears. On January 21, 2014 the computer died a third time and I took t back in to Best Buy and basically was told that the hard drive was bad and that it would be sent to GEEK Squad and that they would trade it out for a new computer and would not replace it for a third time. On February 1, 2014, I recieved a call from GEEK Squad stating that my waranty had expired and that they estimated the cost to repair the notebook was $150.00. I became very upset explaining the history of repairs and the fact that the manager had told me that usually the computer woud be switched out. GEEK Squad then called Best buy, add Best Buy called me to say that my warrany had expired and there was nothing that Best Buy or GEEK Squad could do for me. The GEEK Squad manager, Christine at store # 01437 advised me to call HP. I have called, but I have been passed around so many times, I Nee HELP!!!!

Hi:
You can contact the HP Executive Team at the link below.
https://ssl.www8.hp.com/us/en/company-information/executive-team/ceo-index.html

Can I Contact Someone to Ask about Wanting a Song Available for Purchase?

I love supporting artists I love by purchasing CDs and songs from iTunes. I want the song "Let it Rain" by Epik High on their CD Swan Songs, but iTunes doesn't have it listed. Would Apple support or a representative be available to contact in order to request having this CD and the songs available for purchase? To have the physical CD imported would cost a lot of money, so I'm curious.
Thanks!

http://www.apple.com/feedback/itunes.html
Whether or not Apple can get the rights to that song will depend entirely on the artist and record company. They may well not have any representation outside of South Korea. But you can make the suggestion.
Regards.

I have an update for itunes raido 11.1.0 but cannot update error 3072 appears. don't care about itunes raido. how can I avoid it and what about the error that appears

I have an update for itunes raido, but there is an error 3072 message and it wont update. Can I not update itunes raido 11.1.0? Don't want it. using Mac OSX 10.8.5

See post by Kappy
Error 3072

How to contact someone in charge for the local support (croatia)?

Hello everyone,
Recently I needed assistance for my PowerMac G5 Quad. It's a problem with the water-cooling unit (but this is not the point). Cutting short: the first apple authorized service center hasn't found any problem suggesting that I should "let it break" to pinpoint the real problem (sure.. let's melt the whole cpu to find later that only a sensor was fried...). In the meantime, when I was asking to order a copy of Leopard (to replace Tiger on the G5) they offered me pirated software. I refused, took the Powermac back and I'll never be back there.
The second technician (another AUTHORIZED reseller): Took the quad. Said that all was normal with the hardware test. When I said to him that I also tryed that (I'm not a newby) and that he should try the thermal calibration using the diagnostic disk (which every technician should have)... at the phone he sounded very confused. I had to explain to him what a diagnostic disk is and why is necessary to perform a thermal calibration everytime the cooling unit or the cpu's are disassembled for repair or replacing.
Took back the quad. No improvements.
I don't want to waste fuel on another trip to a new technician. I want to contact somone in charge of the customer support in Croatia to give informations about those reseller and their unbelievable support. Noone else have to be serviced by such incompetent technicians...
.... so the question is very simple. How can I contact someone in charge for the customer support here in Croatia or maybe in Italy? I speak italian, a good english and a good Croatian, so i don't mind to speak by phone to someone here in Croatia, in Italy or in an English speaking country.
Thank you for your help!

Apple has no office in Croatia, so you would need to call Apple support in another country. Their phone contacts can be found here:
http://support.apple.com/kb/HE57
You can try asking to speak with someone in Customer Relations, but I don't know which countries have representatives.
Regards.

How do I contact someone about an account issue

I don't need product support. I need support with my account.
I received an email stating:
"Recently, there's been activity in your AppIe account that seems unusual compared to your normal account activities. Please log in to AppIe to confirm your identity and update card information. We're concerned that someone is using your AppIe account without your knowledge. Recent activity from your account seems to have occurred from a suspicious location or under circumstances that may be different than usual. "
It tells me click on a link in the email.
I have not changed anything on my account, so if something really changed, there is a problem.
However, I'm reluctant to click on the link, thinking it might be a phishing scheme or cause some problem with my computer.
On the Apple site, I cannot find one link to contact support having to do with problems with an account.
Does anyone know if the email is legit? If not, who can I inform about this? If it is legit, how can I contact support without clicking on the link in the email?
II can't even find a community that deals with issues like this o send this to.

this is a phishing attempt - do NOT click on ANYTHING
if you would care to help out Apple's efforts in combating these nefarious creatures, FORWARD the email to [email protected]
for further info, refer to
Phishing & Other Suspicious Emails
Identifying fraudulent "phishing" email - Apple Support
Identifying legitimate emails from the iTunes Store - Apple Support
best regards
ÇÇÇ

How can I contact Adobe concerning unresponsive support personnel and poor support?

I have Cloud and am having problems with several components. I have contacted support starting Sept 24, following up with several updates to the ticket and spent another 2+ hours yesterday only to be told I would be contacted by the supervisor and engineers today. Of course there was no return cal. There was no return call as promissed on the 24th either. How can I contact someone to get these problems resolved? Help and support is neither help or support. Total time spent to date on these problems with no resolution; 7+.

If clicking on the link http://forums.adobe.com/community/photoshop/general is not working copy it and try pasting it into a new browser tab or window. This is what you should see:

My iMac is in the return program to change video card, how can I contact Apple ?

Hello
I just saw that my iMac bought in 2011 is just in the replace program for video display card. How can I contact Apple to change freely the video card ?
Thanks
Gilles

Apple has announced that Mid 2011 iMacs have a defective ATI GPU and they are being repaired for free. See > http://support.apple.com/kb/TS5167?viewlocale=en_US
Simply take the iMac to an Apple Store or reseller. Make a backup of your data before taking it in

IPod 1st generation exploded in my hand, i was listening to music. How can i contact them?

I was listening to music one night last week and my 1st generation nano exploded in my hand and my first reaction was throwing it on the floor because i was too scared to react properly and when i saw that it was still burning i took the headset cable and i took it into the bathroom just because there weren't so much things that can burn from it...my whole apartment was smelling like it was the world war in there and i was so scared that i couldn't sleep that night. I want to make a complain but they don't have anything for my country...i also saw a replacement program as they said the first generation nano's from 2005-2006 had some problems (lucky me, exploded in my hand before seeing that) but also not available in my country. How can i contact them to tell them the problem?

See if they have a contact number here: Contact Apple for support and service
or try online: https://getsupport.apple.com/GetproductgroupList.action
Let us know how it goes.

How can I contact Toshiba service via email?

I have faced big problem after updating bios from toshiba website.
i asked for help but it seems my problem is to complicated.
So how can I contact with tosiba engineers?
The Bios 1.30 is far away from perfect.
Satellite A110-275: lower graphics card memory after BIOS 1.30 update
Posted: 14-Nov-2006 13:42 Reply
Hello,
I am the owner of:
Satellite A110-275
Part Number : PSAB0E-00T00TEN
graphics adapter intel gma 945 up to 128 mb.
Recently I updated bios from 1.20 to 1.30 and after restart I lost 64 megabytes from "graphics card capabilities".
So after updating bios my computer is much weaker. why? how can i get back 128 mb memory on my intel gma 945 ??
by the way. It's possible to manually edit any file and configure gma 945 capabilities up to 256 mb? I have a lot of ram and I could use it for games, now i can only use 8-64mb.
Regards
Piter

Hi
According to some postings in this forum, you have to contact the Toshiba service partner in your country if you have some problems with the hardware.
I have found a nice Toshiba support site:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=Support_Homepage _eu
If you look on the Repairs & Servicing area you will find a link Find an Authorized Service Provider There you will find a database with whole ASP worldwide.
But telling truth I dont think that there is an problem on your notebook but I will write more in your first posting what you have posted in the Satellite area.
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=17570

HOW CAN I CONTACT SOMEONE AT ADOBE ABOUT THE SH*T SOFTWARE

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