How can I correct problem that Firefox normally takes several tries to connect, and slow to access bookmarks.

This problem is longstanding, but became much worse after newest version of Firefox was downloaded. New version is too fast when using the mouse for me (I am 76 years old). The last time I tried to connect, I received a message that switching to an html version might resolve the problem, but I do not know how to do this. Is a chat with Firefox representative possible? I do not know how to implement the advice in the online articles.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

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