How can I customize the packing slip to reorder the products?

How can I customize a packing slip or invoice so that the products show up in numerical order and Not in some random order (maybe how they were put into the cart?) ? There HAS to be a way to do this!

We don't use the installation maker built into the application builder, instead we use a third party tool that is free and gives additional options; like including a license and to split the installation set to fit on floppies. It's called Inno Setup and can be found on: http://www.jrsoftware.org/. It is script-based but also has a nice wizard.
Inno Setup does not give you much room for splash screens though. There are a number of shareware alternatives (not all free as Inno as far as I've seen) that does, if you do a search for installer makers on download.com you'll get a list of them.
MTO

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Hi gurus,
Currently we have a unique requirement in our company. Our wholesale customers send the Purchase order to us via EDI. Now saw they have requested an order containing 10 materials out of which we can fulfill only 8. the other 2 due to some reasons cannot be fulfilled.
So the business wants to keep the other 2 line items to be entered in the sales order with a cancelled status.
Now correct me if I am wrong, only the confirmed line items will be copied from a sales order to a delivery document. So thats the reason why these cancelled line items cannot be printed on the packing slip.
However somehow the business wants the packing slip tp have the 2 line items printed on it with the reason of not being delivered. this is to facilitate the customer to know why those items couln't be fulfilled by our company. Now we cannot use a manual work-around of letting the customer know about the impossibility of not fulfilling the other 2 items as there are a lot of orders that come thru EDI per day.
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How can I customize the packing slip to reorder the products?

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