How can i deactivate acrobat on a computer (Mac) that I have wiped clean ?

I have bought a new mac with more memory yesterday. I have adobe acrobat pro installed on my old mac which I bough about 8 months ago. I have wiped my old mac clean now and when I try to use acrobat pro on my new mac with the same serial number , I get a message stating I should deactivate acrobat on the old mac. How can I do this if it  wiped clean. can anyone help please? Andy

Hi Andyrev,
Please go through the link below and check.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Regards,
Anand

Similar Messages

  • How can I deactivate photoshop on a computer that is not working any more?

    How can I deactivate photoshop on a computer that is not working any more?

    Contact Adobe customer service:
    http://helpx.adobe.com/contact/
    Ken

  • HT5035 how can i check or see the remaning balance that i have in my itunes account

    how can i check or see the remaning balance that i have in my itunes account

    On what device/computer?

  • How can I set a password for firefox so that everyone have to enter the password before executing firefox

    My younger sister executed my firefox just at this afternoon(she originally use IE), and she saw something that can't be seen. How can I set a password for firefox so that everyone have to enter the password before executing firefox?

    Also see this for an English version of Profile Password:
    *Profile Password: http://nic-nac-project.de/~kaosmos/profilepassword-en.html#PPF
    It is an extension to protect the profile with a password, but being an extension that protection can easily be bypassed by starting Firefox in [[Safe mode]].<br />
    So do not rely on it.<br />
    If you want to protect content then you have to use methods supported by the OS like a separate user account with a password or an encrypted file system.

  • How would i reinstall a os on a G4 that has be wiped clean

    i recently puchesed a G4 that has been wiped clean of everything and i need to reinstal the os on it howould i go about doing that?

    You can also go to http://www.everymac.com and click on iBook and if you have more information on the year, etc, of the iBook you can find out what operations system it came with.  Then see if you can find the appropriate operating system for sale at eBay or similar.  If you do that, make sure you get a retail version and not a version with grey disks...those are machine-specific and probably will not work in your iBook.

  • How can I deactivate Acrobat Pro on crashed machine?

    Hi,
    My PC had a malfunction with Windows that resulted in me having to completely reinstall Windows 7.  Now I need to reinstall Acrobat Pro X but can't deactivate it as I had to reformat my drive.
    Please can someone advise what to do?
    Regards,
    Duncan

    Hi Duncan,
    Please contact Adobe support,use the link with below:
    http://www.adobe.com/support/contact/
    They will help you with the activation.
    Regards,

  • How can I get Photoshop CS4 to work now that I have CS6 (which I dislike for many reasons), on the s

    I have recently purchased CS6 Mac, and now that it's on my computer CS4 won't work.  Adobe told me to post the question on this forum because they refuse to provide any tech support for CS4 or earlier versions of PS now that 6 is out.
    Also, they won't provide any help regarding the fact that all my images from CS4 open at 25% instead of 100% which they did in CS4.  They say I just have to highlight the 25 and type in 100.  Needless to say that is absurd and a big time waster.
    Any help is appreciated.  OS mountain lion on a mac mini, also new.
    Thanks,
    bonnie

    HI and thank you both for your help.  Here is the screen shot.  I don't know if you can see that there is actually an image open.  It's a business card so it's small to begin with, but this is NOT how things opened in CS4.
    The percentage in the lower left cannot be seen because the window is too large and even though I quite the program, it still opened as large as when I closed it.  But it was something like .38%
    How do I get it back to normal working size?
    Another thing I dislike is that when I do a screen shot there is no way to save it without first clicking the red 'close this' button and then reopening it and using 'save as' to type in the correct name.  If I use command s I just get 'untitled with a number'.  It's a lot of unnecessary steps.  Also, is there no other way to save a screen shot other than as a tif and then reopening it to save it as a jpg?
    The cyan lines seemed to have disappeared when opening the other images.  This version is making me nuts.  That's why I want my CS4 back and operational.
    ALSO, I want my brushes that I have collected over the years... they didn't make it over from the dying Mac Pro to this Mac Mini.  They are all in CS4.  How do I do that?
    That's a good beginning for why I don't like it. 
    Thank you,
    bonnie

  • How can I find tracks in itunes Music Library that I have NOT copied to my

    HI,
    I have more tracks in my iTunes music library than will fit on my iPod. for each track in my iTunes music libary I'd like to see whether or not that track is also on my iPod. I know I can do this track by track by looking up each track in the iPod directory but that could take months. What I want is to be able to filter or sort my iTunes music library by this attribute so I can visually scan down the list and see what I'd like to move over to the iPod (after making space on the iPod by deleting songs I'm tired of)
    How can I do this and what version of iTunes is needed.
    thanks -- Dan

    The .xml file is basically just a playlist of your entire Library. You can create one by going to your main Library List view and click File > Export.. - then just save a new .xml file to the desktop (or wherever).

  • Hello how can I sync with my MacBook air apps that I have

    Hi, How can I sync my apps form iphone 4 to my new MacBook Air

    If you don't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes, before doing so with your iPhone connected to iTunes - at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. After confirming all apps on your iPhone are now in your iTunes library, under the Apps tab for your iPhone sync preferences with iTunes select Sync Apps and make sure all apps on your iPhone are selected below followed by selecting Apply.

  • How can I get my Adobe Reader to recognize that I have purchased the PDF Pack?

    I have just purchased sthe PDF Pack so I can convert a PDF to a Word document.  The Adobe Reader shows that I have signed in, but when I try to convert the PDF to Word, it asks me to Subscribe Now.  I received the verification email and verified it, but it still doesn't recognize that I have subscribed.  What can I do?

    HI,
    I apologize for the trouble.  We had a service maintenance on 1/10 and it is now working.
    Please try again and let me know if you still have the same issue.
    Thank you.
    Hisami

  • How can i deactivate an installation on a pc that has died so that I can install on a new pc?

    my pc has completely died and I have had to buy a new one. My version of CS6 was still active when the hard drive died so I believe I need to deactivate it to reinstall it on the new machine and activate it on there. How do I do this? I have logged a chat call with Adobe but have been waiting for a response for a couple of hours. I'm guessing when I shut my pc down to go out later I will lose my place in the queue! Anyway, is there a way to deactivate the original pc that I can instigate myself?

    cabbymines,
    You can have it activated on two computers at the same time, so you may be in less of a hurry.
    But there is no way to do it yourself, unless you can conjure up the old one.
    Did you try the chat here?
    Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service1.html
    Please report back. If you get no help there, I will alert a forum staff friend; she will know whom to alert.

  • How can I deactivate indesign3 from an old desktop that no longer works?

    I bought a new laptop and need to deactivate indesign3 from my old desktop and install it on my new laptop. Please Help! Thanks

    You need to contact Adobe Support either by chat or via phone when you activation (or deactivation) issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • How can i delete stock photos from my Mac that are on my iPhone?

    When I first synced my iPhone 4S to my iTunes on my macbook pro, I got a bunch of stock photos and icons used on my computers. I cannot delete them on my iPhone like you would delete a normal photo; the option to delete the photos is disabled,
    The pictures take up a lot of space and I want to get rid of them.
    I just updated to iOS7 and my iTunes has not been updated lately.
    There are 488 of these photos and they are in an album called "last import- from my mac"

    ercueter wrote:
    I have over 6GB of data taken up by old photos that I do not need. I can not figure out how to delete them because I downloaded them to my iphone from my ipod. is there a way to delete them without restoring my phone?
    Do you mean that you synced them from iTunes to your iPhone?  If so, you have to sync to iTunes again and change the selected synced photos.

  • How can I search the forum for the questions that I have asked in the past. Sorry, this may be a stupid question but I am new here

    Just was asking how do I browse through the forum, here, to see my questions and answers and other question and answers.
    Thanks

    https://support.mozilla.org/en-US/search?a=1&asked_by=gifropan&sortby=1&w=2
    Click on your username under your avatar in this thread. <br />
    https://support.mozilla.org/en-US/user/834634 <br />
    Then click on the "2 questions" hyperlink under '''Contributions''' on that page.
    You can also acces that page via your username at the top of the first "answers" page, under "View Profile".

  • How can I get a list of all apps that I have ever downloaded?

    I understand that I can go the the iTunes account info, but the information is presented in a format that is plain unusable.
    Is there a way I can view this information and compare it to the apps that I currently have on my system?

    Itunes>Store>View My Account>Purchase History.
    That's about it unless you've saved the emails you get every time you make an itunes purchase.

Maybe you are looking for