How can i delete my old iCloud id when my old apple id no longer works?

I am helping my grandmother set up an apple ipad. i need to fix her iphone because we had changed her id to match with her current email address because the old one doesn't work anymore. What do i need to do to get the old icloud off her phone so that i can put the other one on? Withought having to use her old unusable apple id?
allene2406

Did you update your Apple ID, or did you create a new one? To change the Apple ID signed in on the phone, see this support document. http://support.apple.com/kb/HT1311
If you purchased apps under the old ID, they are forever locked to that ID. You will need that information to update the apps, or you will need to delete them and redownload them.

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    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
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