How can I download and install PCS5 (i have serial nu) when MacBookPro only shows Bridge CS5 and defaults to CS4?
I may have inadbertenly deleted CS5 Photoshop in error or it never installed. I had a time when HD was 99 percent full so I started deleting CS3,4 etc Photoshop, Bridege. I remember downloading for this laptop the CS5 for Mac , Bridge, Raw, DNg all that but it was over a year ago.
Download file shows unable to install CS5 Photoshop not all there (paraphrase). I cannot seem to find support at Adobe web site where downloads are available as long as they have your information. My information is all there.
I don't understand the new Download Manager but i downloaded it and it seems to deal with creative suite and mobile apps.
Do I have a conflict with my outdated unsupported Creative suite from pre intel Adobe I think CS7? I was on phone for long time. the lady couldn't speak good english . She put me on hold after asking twice (two holds) if she could transfer me to tech support. then bumper phone is dead, i.e. i got cut offf. So am on phone again.
Am almost 70 and do not want to buy a subscription for photoshop to edit when i can live with CS5 and i would like to upgrade LR to match CS5. Everything works on my IMAC since I paid for CS5. It is this laptop I having trouble getting CS5 Photoshop installed. Do I have to agree to the free Creative Suite trial? I don't want to shoot myself in foot, i.e. ruin chance to just keep using what I own. I understand they want us all to pay a monthly subscription for all the applications we paid good money for to keep upgrading. Nice to be able to change rules after ownership. I wish Adobe hadn't been bought up my sd;fans as it has gone downhill from their logos to their ruining apps like Word did with adding a zillion icons when we all know how to use shortcuts to choose Levels. I hate the new format it is more confusing. I spent a lot of money learning and loving Photoshop.
Please help . What do I do?
Hi,
I hate to say so, but I'm not far behind you in years. So anyway I'll try and help you out as a user and forum volunteer.
So let's see if I can properly answer your questions.
First off, never delete Adobe products on a Mac. You use the uninstaller found in the program folder. Photoshop CS5 for example,
Use the CS Cleaner to get at those bits the uninstaller missed.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Here the direct download link from Adobe for CS5 Installers. Mac included.
http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
If you do not have your serial number at the ready, go here to this link,
https://www.adobe.com/account/my-products-services.html
Sign in with the adobe ID and password you registered your products under.
Under "My Products" You will see what you purchased and a triangle next to it.
Click on that triangle to see your serial numbers.
If it is an upgrade, get the serial number from the previous version while you are there.
That should be enough for you to go on. Any further questions, I'll give it a try.
Don't worry about Creative Cloud. Adobe might advertise it, but you decide if you need it.
Gene
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