How can i download my the new software for my iPod Touch?

so the thing is i cant upload my ipod cause my itunes says that i have a new software update but i try to download it and it takes like 3 hours or more to download it and when it's almos done it says that the thing have some error and that i can't download it and i don't know what's wrong with my ipod i really do need help please -Jenny

Try disabling your firewall and try again.

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