How can I enable forwarded emails to be received?

I have setup 2 HP ePrinters and have a problem
The problem is that the settings do not allow automatically forwarded or group emails
I have a Gmail account
I want emails sent there to be automatically forwarded to the eprinter - not allowed
I have a Gmail group of which the printer has been made a member of - again, it doesn't seem to like it
Is there any setting anywhere where I can add an exception to the rule?
Thanks
Omar

Hello OM2,
You could try adding the email address to your allowed senders list, even if you have it set to everybody. To do this, click the setting button. It should open up to the allowed senders setting. If it is on everybody, change it to allowed senders. Make sure the email you are forwarding form is on the list, and save the settings. Now, if you had it set to everyone, go back into settings, and change allowed senders back to everyone. If you have it on allowed senders, your email is on the list, and you are still having this issue, try setting allowed senders to everybody. If these steps do not work, make sure there is no signature on the email you are trying to send from. Another thing that could be holding it up is the "FW:" at the begining of the subject line. You may need to remove the forward tag from the messages to get them past the gateway server. If you need help finding the setting that turns off the "FW:" tag on the subject line, it would be best to contact your email service provider, since they would be best qualified to help you with that.
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