How can I ensure embedded video will play from in Captivate 7 projects?

Hello guys, Evan here (formerly RiskLMSspecialist). I have a couple projects recently that I published from Captivate 7 into just simple SWF. They were set to flash player version 10, and a couple of my peers are able to view the trainings without any problems, but one other, my supervisor, plays the presentations and finds that none of the videos (imported as event videos) will play in Internet Explorer. Is this merely going to require her updating the flash player plugin for I.E.? Is there a way to ensure that they will always play? I only worry that of the 1000+ other employees that need to ultimately view this training will have a similar ratio (1/3) who have not updated their browsers and will unknowingly be missing content. Thanks.

People often forget that in the typical ADDIE process (and it should be an iterative process) the 'I' stands for Implementation. Part of this phase is making sure that your content can actually BE rolled out successfully to your target audience. And since as I mentioned ADDIE should be iterative (repeating phases) then the first time you come around to the Implementation phase is likely to be somewhere early in the project lifecycle when you are finding out what is feasible to create. At that point you should be finding out what level of technology your target audience possesses. Failure to find this out early can sink or at least hobble the success of any e-learning project.

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How can I ensure embedded video will play from in Captivate 7 projects?

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