How can I exchange my black iPhone 5 for the white one?

My preordered black iPhone 5 came with a few minor nicks, and after much thought, I'd prefer the white one. How do I go about exchanging it, and is there any fee involved?

Im also thinking about switching it for the white one. I got my black replacement and its flawless but the white one is looking more appealing to me. I have VZW so I would have to go through customer service which they make you buy the phone and they refund you when they receive the other one.

Similar Messages

  • Can I exchange my black iPhone 5 for a white one?

    I have been seeing all the scuffed black iPhone 5s on the internet, my black iPhone is scheduled to arrive friday, can i swap it out for a white one if its unopened at an apple store??

    I am sure some folks just won't want their gorgeous new iPhone 5 in a case, but based on the fact that the iPhone 5 (white or black) has an anodized aluminum back, they will be susceptible to denting.  The previous iPhone models have had a glass back (much more dent resistant).  There are numerous great cases to consider, with many already available.  I use the Otterbox Defender which incased the phone inclusive of a front piece of plastic that protects the phone but works very well with the touch panel.  There make thinner case that also afford dent and scratch protection and also more expensive cases that are also water-proof.  I have the black iPhone 5 and my Granddaughter has the white.  Both are fantastic looking, but we both quickly put them in a case.  If you plan on carrying your iPhone 5 in a pocket you may want to avoid the cases made of material that would be hard to pull out of your pocket to answer a call. 

  • Can I swap my black iPhone 4S for a white iPhone 5

    Can I swap my black iPhone 4S for a white iPhone 5

    Not at Apple unless you purchased the 4S within the last 14 days.

  • I was wondering if i could change my black iphone 4s for a white one. My Iphone is only about 30 days, for I got it on christmas and it has no scratches, no dents, or anything like that.

    I was wondering if i could change my black iphone 4s for a white one. My Iphone is only about 30 days, for I got it on christmas and it has no scratches, no dents, or anything like that.

    No, you cannot exchange your iPhone for another one, and your iPhone is also out of the return time period. You can sell your iPhone, however, and put the money towards a white one.

  • Can i change my old iphone 5 for the new one even though i bought the old one around november?

    I bought my iphone 5 unlocked from a retail apple store around november of 2012. I have had it on simple mobile but i only get edge. I was thinking if i could go with tmobile and get a better speed with this iphone? And if not, if there is a way to change my iphone 5 for the new one for no cost or atleast a low one?

    No. Your "problem" isn't covered by the warranty. It's not malfunctioning. It's working exactly as it was designed to. Sell your phone and use the proceeds to buy a new one.
    You can't get a replacement from your car just because the newer models off the line are being built with a feature yours didn't come with.

  • Does anyone know if you can swap a black iPhone 5 for a white one?

    I've had the phone for about 3 months.. Decided I really don't like it in black but no one I know will swap, is it likely that the apple store would swap it? It does have a few problems, such as freezing and restarting itself a lot but I never felt it would be good enough reason for them to swap the phone for a new one!

    Your iPhone is far past the return period, and that would be the only way, to return it and get the white one. So, it cannot be exchanged. If you get a replacement due to the issues, it would be the same model, including the color.

  • Will apple swap in my black iphone 4s for a white one? Considering my screen also has the "yellow tint"

    I have a black iphone 4s in mint condition and the screen bugs me as it has a yellow tint. I am wondering if i could swap it for a white one, and if so how much would it cost? Thanks .

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Swapping brand new black iPhone 4 for a white one

    I recently lost my white iPhone 4 and managed to pay for a new one through my insurance, however I was sent a black iPhone 4. I have not used the new phone nor removed it from its packaging. Would I be able to trade this in at the apple store for a white iPhone 4?
    Thanks.

    If you didn't get the iPhone from the Apple Store, then the chances of them allowing an exchange is very small, but you can ask. Most dealers, and this includes the Apple Stores, will only accept a return of a product purchased from that store.
    Good luck.

  • Can i exchange my ipod touch 4g for the new one?

    Hello,
    I want to change my old ipod touch 4g for the ipod touch 5g, and i just want it to know if the apple can exchange it?
    Thanks

    Was this at an Apple store?
    Apple don't provide a service like this.
    If it was an Apple store they may have meant you can trade it in for 10% off a new model. This is all though.
    Sorry

  • I just exchanged a faulty iPhone 4 for a new one, when I got home to restore it, iCloud says "cannot restore backup". Can somebody please help provide much needed advice? Thanks in advance!

    I just exchanged a faulty iPhone 4 for a new one, when I got home to restore it, iCloud says "cannot restore backup". Can somebody please help provide much needed advice? Thanks in advance!

    Yep, that's the only message that popped out. Nothing else. Yes, it's running on the latest ios and I still can't restore it. I called apple and they told me it's probably something wrong with their servers. Anyway thanks for the advice.

  • HT4623 How can u set up your iphone when all the files are deleted?

    How can I set up my iphone if all the files are deleted?

    What files are deleted?
    Please explain

  • HT1212 how can I enable my old iPhone 3 without the passcode

    how can I enable my old iphone 3 without the passcode

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/HT1808

  • What is NetAuthAgent and how can I get it to stop looking for the unnamed file?

    Since the last Mountain Lion update on my MacBook Pro, I get this error message every few minutes:
       2013-12-16 1:19:04.338 PM NetAuthAgent[1739]:
          inErrorInfo = {   
               AuthType = Server;
               ErrorNumber = 45;
               ErrorType = 4;
              Scheme = file;
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    Kat Nagel

    If streaming music when connected to your carrier's cellular network, it uses cellular data.
    Only the music you purchased from the iTunes Store can be streamed unless you have purchased iTunes Match.
    If there is a slow down at the server where the music is stored or high traffic, steaming can be paused. You can also download a song from the iTunes Store cloud to your iPhone so it doesn't need to be steamed.

  • How can I view my full billing history for the app and music stores without iTunes installed?

    I just received an email receipt from Paypal showing a $12.99 purchase from iTunes. I almost NEVER purchase anything over around five dollars in the app or music store. Since PayPal does not show what this purchase was for, I have not received the receipt from Apple yet, and I cannot find anyway to look up online what this purchase was for....I need help to find out ASAP what this purchase was. If my account has been compromised or if I have been incorrectly charged for something, I would like to get the issue handled immediately. I do not want to install iTunes on my PC (nor should I have to for Pete's sake), but I cannot see anything recent at all in my app or music history on my iPad (not that I would ever purchase anything for $12.99 anyway...I just don't). Thanks in advance for any tips!

    How can I view my full billing history for the app and music stores without iTunes installed?
    No.
    If my account has been compromised
    If you even think this may have happened, immediately change your password.
    See this -> Apple ID: Changing your password

  • How can I just disable "navigation toolbar" completely for the App Tabs? I don't want to disable this for other normal tabs.

    How can I just disable "navigation toolbar" completely for the App Tabs? I don't want to disable this for other normal tabs. This is important as otherwise while I am in the app tab, i mistakenly start browsing from that tab and meaning of the app tab is completely lost...

    How can I view my full billing history for the app and music stores without iTunes installed?
    No.
    If my account has been compromised
    If you even think this may have happened, immediately change your password.
    See this -> Apple ID: Changing your password

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