How can I exchange my ipod nano, 5th generation, for a new one?

My ipod nano, 5th gen, has a bad battery that will not charge. I'd like to exchange it for anew one. How can I do this, and how much credit can I get toward a new one

Hey humperdeath,
Thanks for the question. The following resource has a section specifically for battery replacements that you may find informative:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=BATTERY_REPLACEMENT
You can also see how much a battery replacement would cost for your model:
Apple - Support - Service Answer Center - Repair Pricing
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=REPAIR_PRICING
And finally, if you choose to recycle your iPod by bringing it to an Apple Retail Store you can receive a 10% discount on the purchase of a new iPod, restrictions apply:
Apple - Recycling Program
https://www.apple.com/recycling/
Thanks,
Matt M.

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Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
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If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
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Hi, China6450.
Thank you for visiting Apple Support Communities.
I would recommend setting up Manually manage music. This will only allow music to be synced from the computer to the iPod nano. Here are some helpful articles that will walk you through the process.
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http://support.apple.com/kb/HT1535
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How can I exchange my ipod nano, 5th generation, for a new one?

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