How can I find out if my purchase of a book went to the right address? After I purchased the item, I did not get a confirmation.
I can't tell if the book I created was sent to the right person. Where can I check the status of my order?
Apple store (store.apple.com) ==> your account ==> order status
LN
Similar Messages
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I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
Other than my recent statement how can i find out what was purchased
I am trying to find out on ITunes what was purchased.. How do I get this information
Look at your purchase history.
It is under your account in the itunes store -
How can I find out when I purchased my mac?
Title says it all. I know you can check to see if you are still under warrenty, but it does not tell you when you purchased your mac. Thanks!
Oh, I've also updated my OS several times. I know there are some ways, but if you have updated you can't do those tricks anymore.I just did a Get Info on my user home folder (the home folder in Users on the hard drive). The creation date for that folder is shown as March 19 2011, which is dead on - that's when I first booted the Mac and created the account.
That folder was initially created in OS X 10.6.3, which was updated to OS X 10.6.8, then cloned, then updated to 10.7, cloned again, updated to 10.7.1, cloned again, and finally updated to 10.7.2. Yet the folder has retained its original creation date (which is to be expected).
Unless you have wiped accounts along the way, or done a total re-install of the OS at some time, the creation date for that user folder should get you very close. Factoring in the shipping time should get you to the actual purchase date.
In my case I still have the original shipping box; the FedEx label shows a shipping date of Mar 15 2011, which agrees with my recollection of shipping transit time. -
How can I find out which Apple ID's I've used in the past?
I'm trying to update the software on my iPad Air and my ID has been rejected 8 times. This ID works on the App Store, iTunes, iCloud, and any other place it's needed. When I bought this unit in January I was using a different ID as was the case when I last updated the software. I have no record of previous ID's I've used. Any ideas how I can find out? Apple obviously has the info!
Start here:
https://iforgot.apple.com -
I've used Firefox for a long time, but recently this message started appearing every time I open Firefox.
See:
* Firefox/Tools > Options > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
* https://support.mozilla.com/kb/Options+window+-+Advanced+panel#General_tab
* http://kb.mozillazine.org/accessibility.blockautorefresh
* http://kb.mozillazine.org/Accessibility_features_of_Firefox -
How can I find out what account purchased apps from app store?
Went to app store to get updates to the preinstalled iLife suite. All but iPhoto recieved it updates. iPhoto complained that it was purchased with another account?
generic response I think.
No HD change at all.
Got passed it. Mac Mini had two account an admin (my appleID) and a general user (my wifes appleID). Initial configuration was done under the admin. This update was iniciated from the general user. When the updated was started, the general user ID was used and the update started. When it got to iPhoto it repromted for appleID.
I don't recall if it prompted with the ID needed. I had logged in as the admin and ran update and got passed it so I cannot test the response again.
Funny that the other iLife products updated fine.
Thanks for the response. -
I have a massive 267GB yellow 'other' file in my memory. How can i find out what it is?
I am cleaning up my Mac and have gone through the usual processes of removing downloads, emptying trash and other usual cleaning up of unwanted files. On my memory storage I have a massive yellow "other" usage of 267Gb but cannot find out what this consists of. I have the usual music and photo files but how can I find out what this consists of?
If it doesn't correct itself after a reboot, the Spotlight database on your Mac may be corrupted. Try re-indexing: Spotlight: How to re-index folders or volumes - Apple Support
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How can I find out what is eating up my data?
This is my second month with Verizon and with my old service plan we only use to use 5GB per month. Now we are over 7GB. How can I find out what I am using that is eating up my data? I still do same things I did 3 months ago.
I Assume you may have more than one, new device. You can check in each devices settings, under cellular/mobile data to see which applications are using the most data.
YOu can then change many of the applications to use wifi only by turning cellular data off.
email and social media apps have settings within the apps to restrict cellular use, like not showing video of images.
restrict application from running in the background by closing apps before leaving home wifi or letting your phone "sleep" at home, while not connected to power. (To save battery your phone switches off wifi, reverting to cellular, not a desirable feature, but it is supposed to save battery)
** to close apps, double click home button and swipe up to close app. Leaving YouTube, Games, Maps, Social media apps open in the background can use mobile data.
clear the "outbox" in email. Cases of massive data use have occurred when an email continues to fail and sits in the out box of the Mail app.
IN General, a newer phone does use more data for the same functions as older phones.
FFor more help with your iPhone, please visit Apple support, community forums or a Genius Bar. I find them very helpful.
if you do go in to Genius Bar, back up your device. In some cases, replacing or a complete restor are the only solutions.
Official Apple Support
GOod luck! -
HT1212 how can i find out what my passcode is if i forgot it?
how can i find out my passcode that i forgot
If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks
Many thanks JEM24 for your help. Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone the actual cost of each additional gigabyte of storage to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.
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How can I find out what purchases from i tunes on my credit card are for
iTunes Store & Mac App Store: Seeing your purchase history and ...
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I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks
http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out.
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