How can I fix a song in itunes?

Hi,
I purchased a song and trying to turn it into a ringtone for my iphone 5 (following instructions on the support forum), the original has got messed up- I have one copy of the song that is now three seconds, and one copy that works for two seconds... of the original 3.26!
When I've tried to download it again from the cloud (by clicking on the cloud button by the song) it makes no difference, just downloads another version for three seconds, and when I've tried going to the original on itunes no more than three seconds of that song will play.
How can I fix this??
Thanks,

Just for clarity, music redownload is part of iCloud which is presenlty only available in the USA as a beta when you are using the latesest iTunes.
drumboi88 wrote:
Go to the iTunes Store, on the right side, it should say "Purchased" (it will say NEW next to it). Click on the "Not in my library" option in the top right, and search for it in there. If it doesn't show up, you didn't purchase it (the transaction failed).

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