How can I fix an error where Firefox temporarily opens a blank new window every time I try to post a text reply on any YouTube video?
I'm not sure when it first started occurring, however, I recently noticed that ANY time I have tried lately to post a text reply to ANY video on YouTube, Firefox will open an "about:blank" screen for about 1-2 seconds, and close it. I will not get to make my reply and everything seemingly goes back to normal.
If I open the same video URL in I.E. 11.0, I have no difficulty whatsoever posting text replies to ANY videos, so something is going on with Firefox.
The thought had crossed my mind to uninstall/reinstall Firefox, and I know there's no harm in doing so, but I figured I'd come here first, in case someone who knows Firefox better than I, has an even simpler solution, or in case the uninstall/reinstall idea wouldn't have worked anyway. Please let me know what y'all think about this.
Hello,
Please try using our Reset feature.
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
To Refresh Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
#Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
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