How can i fix my quicktime? it keeps telling me it canot open because it may be damage or incomplet
My Quicktime player is not working, evry time I try to Open it a pop up acers and it says " it may be damage or incomplet.
can some one ples hel me
If you're opening it from /Applications then you'll either need to restore it from a backup, install/extract from the Snow Leopard DVD, or reinstall OS X.
Meantime, quicktime 7 should work for playing audio/video
http://support.apple.com/kb/DL923
Similar Messages
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I accidentally moved iPhoto off from my tool bar. Now i get the message that iPhoto can't open because it may be damage or incomplete. Can someone help?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
I got a new Mac and was trying to burn from I movie to get it to a disk but new I mac dose not have I DVD . So I had my old I Life 11 disc with I DVD on it and I installed it, when I did this it did something to my I photo I can not open it at all it has a message that reads ,you can't open the application IPhoto because it may be damaged or incomplete . Now I can not get or see any of my photos how do I reverse what I did? can I take that I Life back out and how? with out losing all my pictures? and how do you burn to DVDs now without IDVD?
Diane,
Your photos are in the iPhoto Library. Almost certainly that is intact, so don't worry.
Go to your Home folder and open the folder called Pictures. What you want is in there, iPhoto Library. Don't do anything there, this is just to reassure yourself.
So it is a matter of getting the iPhoto app to work. Apps are in the Applications folder. Find it and trash it.
Next download iPhoto:
https://itunes.apple.com/us/app/iphoto/id408981381?mt=12 -
for some unknown reason my iphoto will not open,when I try I get, you cant open the application iphoto because it may be damaged or incomplete. I have no iadead what to do thanks for any help.
Reinstall it.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
How Can I Fix A QuickTime Codec Error?
How Can I Fix A QuickTime Codec Error?
I have several movies from 2008 that are labeled as .mov but I now get a QuickTime error saying "The document "XXXXXX" could not be opened. A required Codec isn't available."
These movies ran in QuickTime just fine until about a month ago.
All the folders in which these movies were stored in 4 folders in 2 folders in one folder. All folders at each level were encrypted with Stuffit Deluxe a version circa 2008 and decrypted with a newer Stuffit Deluxe 10.x. Other movies that are NOT .mov and in with the .mov movies still run.
If I click on the Thumbnail Preview "It" runs.
How can I fix this?
TOP image is the Error message.
BOTTOM image is the Thumbnail Preview info.
I've checked out "Tell Me More" and have not found a solution.How Can I Fix A QuickTime Codec Error?
The basic work flow is to determine which codecs were used to create the non-playing file and then check to see if these formats are supported by your current system codec component configuration.
If the files will open in one of the QT player app, the open the inspector window to see which codecs were used to create the original file as seen here...
or here in the "Format" entry...
Or, if you have QT 7 keyed for "Pro" use, you can open the "Properties" window to gain even more information as demonstrated here...
if you file will not open in either of the QT Player apps, then you can try opening the Finder "Get Info" window for the file,
use a third-party media player that will open the file, or
use a dedicated media information utility to learn this information....
Once you know what codecs were used to create the file, post back with this information so we can deterine if the file should be natively supported by your Mac OS X install, requires an Apple Pro editing codec normally installed by the editor app, or requires a third-party codec which the user must supply.
These movies ran in QuickTime just fine until about a month ago.
All the folders in which these movies were stored in 4 folders in 2 folders in one folder. All folders at each level were encrypted with Stuffit Deluxe a version circa 2008 and decrypted with a newer Stuffit Deluxe 10.x. Other movies that are NOT .mov and in with the .mov movies still run.
Your information does not indicate whether or not the files actually played on the current system or were transferred from a different system which was properly configured for playbac, whether or not you recently upgraded your operating system/modified your codec component configuration by adding or deleting any codecs, whether your compound "Stuffing" of the files created corruption, etc.
As to MOV files the selves, this extension just implies the data was placed in the QT generic file container and the actually data could be of any compression format thathat was compatible with the codec component configuration for the system on which the files were created and could include natively supported system codecs, pro editing codecs, and/or third-party proprietary or hybrid codecs. (I.e., this is why we may need more information regarding the individual non-playing files.)
If I click on the Thumbnail Preview "It" runs.
f you are referring to QuickLook (QL) then the technology is different than QuickTime (QT). In the former case, the system is playing representative data but not actually opening the file as QT does. Thus, there is always the possibility that the problem is in the file structure (atom) information. For instance, suppose someone merely changed the MOV file extension in the Finder rather than actually copying data to a real MOV file container. Then it is possible that the QT player app may be searching for a codec that is not supposed or expected to be supported in the MOV file container and, not finding it, issues the erroneous codec error message—especially since you did not inticate the source of the file you are trying to play or, in some cases, which QT player is now not playing the file.
In short, there are several possibilities here and not enough specific information. -
my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?
I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv -
When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List. -
Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???
Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459 -
My daughter reset her IPod and after doing so the Ipod asked for a password. We do not have a serial number for the Ipod as it was used. The IPod is now disabled. How can I fix this?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
iPhoto has somehow uninstalled itself, or I've done something wrong. If I try to open iPhoto, it gives me this message: "You can't open the application "iPhoto" because it may be damaged or incomplete". I have an iMac OS X. How do I reinstall iPhoto please?
What is your iPhoto version and how did you install it originally?
If it came with a new mac and Lion or Mt. Lion installed, you can delete iPhoto from the Applications folder (don't empty the Trash) and download it again from the "Purchased" tab of the App Store.
If you have bought the iLife CD, reinstall iPhoto from the installation media, after deleting it from the Application folder.
Or if your Mac came with an older MacOS X, but iLIfe preinstalled, use the system Install CDs, see Terence Devlin's post here: Re: My iPhoto isn't working. Error message says "you can't open the app "iPhoto" because it may be damaged or incomplete.
Regards
Léonie
P.S: This may not only be a problem of a broken iPhoto. What did you do, directly before this happened? Did you run a program, that will clean the Mac to save space, like "Clean My Mac" or "Mac Keeper"? These little helpers can be risky and overdo it and remove too much. Then it might be safer to reinstall your system, because other essential files might be missing now. -
After installing Maverick, my downloaded movies will not play in Quick Time. I receive the following error message:
You can’t open the application “QuickTime Player.app” because it may be damaged or incomplete. So I tried to unistall QT and I get an error that says, You can not delete this application as it is a requirement for the OSX.
Well I did find a way to delete it, by going into the various components and one by one deleting it. Now I reinstall it and the message is that this Quick Time is for an earlier version before Maverick 7. SMH....Now what.?Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H. -
Does anyone know how I can solve this. My cat managed to move iphoto tab to the middle of the screen and now I cannot open it and get this message.
You cannot open the application iphoto because it may be damaged or incomplete
Any help appreciatedYou need a more technically saavy cat, for a start.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
You can't open the application QuickTime Player.app because it may be damaged or incomplete.
I get this message when I try to open Quicktime Player. "You can't open the application QuickTime Player.app because it may be damaged or incomplete."
Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H. -
I have a typing software that I bought a while ago. I had installed it on an old pc but I just bought a macbook and I'd like to install it onto the new macbook, as I no longer use the old pc. When I open the installer, I get the error message: " You can't open the application "%@" because it may be damage or incomplete"
Does anybody know if this is fixable or if I need to just buy a new disk?
Thanks!!!I copy pasted this from the developers website for the minimum requirements of your device: Macintosh® OS X 10.4 – 10.5, PowerPC G4, G5 or Intel Core Duo processor, 800 MHz processor or higher, 256 MB RAM, CD/DVD-ROM drive, 300 MB free hard disk space, Video card with 32 MB of video RAM, 1024 x 768 24-bit color display, Speakers, keyboard & mouse.
Does a macbook pro meet these requirements? -
TextEdit is not working. I have tried repairing and I have tried reinstalling but it still says "You can't open the application TextEdit.app because it may be damaged or incomplete."
Can anyone give me some other ideas as to how to fix. Thanks.Thats the first thing I tried last night. And reinstalled just textEdit but no luck, then I deleted TextEdit and reinstalled it again and I was still getting the same message. Tried pacifist this morning again but this time I tried reinstalling the whole apps package half way through its says it cant reinstall due to multiple missing files.
Tried the repair option on the OS disc it says everything is fine
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