How can I fix this recurring network error in the Messages App?
I use the Messages app all the time at work to chat with co-workers about jobs, etc... We have it set up using our company accounts hosted by gmail. Since upgrading to Mountain Lion we have all experienced the following issue:
At the end of the day, or when I am away from my computer for meetings, or lunch, or whatever, I log out of my user account. A lot of the time I will log back in and the messages app will act as though it is fine, but it will not actually be connected. The program makes no attempt to let me know somthing is wrong unless I try to send a message and I am prompted with "Your message could not be sent. Your account “<my account name>” is not logged in." If I go into the "Buddies" window and change the status to "Available" nothing happens, and the account bar will have the lightning bolt symbol and say "Offline" If I click on the lightning bolt an error message pops up and says, "Messages lost connection to the Jabber account "<my account name>". A Network Error Occured."
The only way to solve the problem that I have found, has been to competely re-start the computer. I have tried disabling and re-enabling the account in preferances, but it still doesn't connect.
HI,
I have seen this with AIM Logins that use the SSL Server and not the original server that was non SSL
Since iChat 6 the server name has also changed as has the Login port (Although we were suggesting using the port 443).
The AIM SSL server "Falls Over" more frequently than the other server.
Also iChat/Messages reconnects automatically to the NON SSL server but not to the SSL one (It is a security risk)
You had to manually Log out by Untick "Enable this Account" then Log back in again.
I have not seen this happen in Jabber accounts but I don't use my computer the same way you do.
Jabber Servers tend to either use SSL or Not and can rarely login if you change to not using SLL.
It also seems a bit strange that Disabling the account, as you phrase it, and re-enabling does not work.
For Googletalk Logins try logging out then changing the port to 443 (Googletalk allows this port as well as 5223)
Also check the Keychain (Applications/Utilities > Keychain Access) and see if there is an issue with any Gmail or Googletalk certificate.
10:35 PM Wednesday; November 14, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
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