How can I fixed an app that says An Error Has Occurred and it does not reinstall because the download was damaged?
I don't know why but I can't download Borderlands GOTY. I tried and it says this product is damaged please reinstall borderlands GOTY. I tried once again and it said the same thing. Then I tried a third time and now it won't install. It just says reinstall app in the Purchases list.
Restore it with a TimeMachine backup if you have used it previously.
If not delete all references to it, empty the trash, clear browser history, try a different browser.
Maybe try a faster internet connection to successfully download.
Similar Messages
-
I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message. -
When I attempt to upgrade I am now getting a message that says "an error has occurred" and I cannot activate the upgrades----there are two pending
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
I cannot restore my iphone 5 software. It has downloaded but when I try to restore to iphone it say an 'unknown ' error has occurred and it wont restore.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
When I try to play it it says error but has no code and its not showing up in my check for rentals
Your phone needs more storage, buying storage on iCloud.com doesn't change that.
Delete some of the stuff off of your phone, it's full. -
In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the world of iMac but I find it a bit frustrating trying to solve basic issues/problems:(
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
Hey guys. My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error has occured(1015). I have no clue what to do and all and any help would be amazing.
See Here
https://discussions.apple.com/message/15290457#15290457
From the More Like This on the right... -
When i take a photo or a video using the camera on my ipod touch, the computer (windows xp) shuts down and a blue screen comes up saying "an error has occured" and a heap of oth stuff in white. It doesn't wipe the memory or anything off the ipod. Whenever i sync my ipod without photos or videos it works fine. It also doesn't mind me taking photos off itunes to put on the ipod. I have had a look around and a couple of people say reinstall itunes, but i don't know if i will lose all my songs and apps. Any suggestions of help?
Removing all Apple related software and reinstalling iTunes should bring all needed drivers back: Removing iTunes, QuickTime, and other software components for Windows XP
Also check for new driver updates for Windows, especially if you have a webcam installed.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
copied from the article about reinstalling iTunes -
Everytime I get to the end of the software update for OS X 10.8.2 it says an error has occured and then restarts the download.
please help me.Perform a Permissions Repair using Disc Utility...
Verify or Repair Disk Permissions
Then Restart your Mac.
Next...
Go here > http://support.apple.com/kb/DL1581 and Download and Install the Combo Update.
After a Successful Install be sure to Restart your computer. -
Everytime I get to the end of the software update for OS X 10.8.2 it says an error has occured and then restarts the download. I have also tried downloading from the website link provided in some other comments but it says image unmountable please help
Perform a Permissions Repair using Disc Utility...
Verify or Repair Disk Permissions
Then Restart your Mac.
Next...
Go here > http://support.apple.com/kb/DL1581 and Download and Install the Combo Update.
After a Successful Install be sure to Restart your computer. -
I have tried to update for the newest itunes download and it says a error has occured and won't finish the download. I tried burning a cd and playing a dvd but it doesn't work.
iTunes help : https://discussions.apple.com/community/itunes/itunes_for_mac
-
Every time I try to download Lion, the download, the download appears to start, but then stops, saying an error has occured, with nothing downloaded, and the App icon disappears from the dock.
Has anybody else experienced similar?same problem and precisely with the OS X lion up to date program.
I called apple but they said there's nothing they can do for now. there are many problems they are trying to resolve and one of them is the up to date program.
the only solution available they said is to wait. but they didn't specify for how long.
One would think that they'd test their solution well when they took the decision to make the OS available only though the appstore or at least offer a back up solution should people be unable to obtain it like it is the case for us.
Maybe you are looking for
-
How to set up wireless WEP keys in GPO? - possible?
Summary: How to switch users from using Intel ProSet to manage their legacy SSID w/ WEP to using Windows Zero Config w/ both legacy & new SSID's automatically? Detail: Some of our sites are still using WEP for wireless encryption (believe it or not)
-
Menu buttons not working/highlighting on burned DVD
Hi all, So, I'm encountering a problem with my iDVD 7.1.1 project. When I burn a DVD of my project and play it in my BluRay DVD player (It's a new LG), the menus on the first screen that come up work fine, but once I go to any menu off those, the hi
-
Any need to access higher directory than public_html?
I am setting up a site in Dreamweaver and I have a basic question about which directory I should be using. I have a remote site and an identical local site. In Dreamweaver's site window, is there any reason to need to upload any files to the director
-
Well Documented Live View Exposure Simulation Issue
I'm including a number of links which document this issue across multiple canon cameras. After doing a search on the canon forum, I can't find this particular issue, so I thought I'd post and see if we can get an official solution. (New to the Canon
-
I know that it is possible to turn off the voice for turn-by-turn directions completely (in the settings menu), but is there a way to temporarily silence the voice from the maps app itself? For example, if I am driving to the freeway from my house I