How can I get a free screen replacement from apple?

The other day, I brought my two week old iphone 5c to school and I dropped it on concrete. When I picked it up, I just put it in my pocket and kept on walking. when I took it out again, i saw the phone was smashed! i was so upset, since it was brand new and i hadn't even had a chance to really go on it! The crack was HUGE! It's a huge spider web crack that spreads from the top way down to the bottom on the front screen. I was really confused cause my old phone was a crappy cheap little HTC and i had dropped it millions of times, and there isnt a single crack in it. My cracked iPhone is really new, and I payed for half of it! That was all my pocket money i had earned, EVER!!! I sent apple an email, but they just sent a stupid email saying, you cant contact us via email, for more information head to our website, blah blah blah! Seriously, don't they have time just to look at our emails?! Anyway, that you can your screen replaced for free! If anyone knows anything about this, PLEASE comment!!!
THANKS!

The chances of finding a Apple store to replacde just the screen is not very likely. If you get it done by another place it will void your warranty.
Now if you call Apple Care, just ask for a Senior Advisor, they do have the power to grant you a 1 time excetpion to replace your phone. Just don't be a dick, I am have personally replaced before it really just depens on the advisor and a few other things.
They wont replace the screen, they will just replace the phone.
Now with that there a few ways to get it taken care of at that point and they will go over those options.
I wish you the best of luck.
1800 My Iphon

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How can I get a free screen replacement from apple?

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