How can I get a Mac number without a working phone

Our Home-Hub dosn't work & BT have cancelled our order for new phone & upgraded Home-Hub.
Despite attempts to resolve the matter BT will not reply by email but instead keep phoning even though they know our phone isn't working.
Seems our only recourse is to buy a phone from Argos and change ISP BUT they want me to phone them to get a Mac number.
Mobiles do not work where I live, we do have an olt plug in phone that dosn't ring but I cannot use it (I'm disabled)
Does anyone know what I can do?

Hello,
Thanks for your email.
Does the Hub not work because the equipment is now faulty, or do you have a problem with the broadband connection itself?
I'll be happy to look into this further for you. If you haven't already, please send your details to us through our "Contact us" form, which you can get by clicking on my username. It'll be under "About me" (top-left of the page).
Best wishes,
Stephanie
Stephanie
BTCare Community Manager
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