How can I get a new phone while under a contract?

I got my iPhone 5c in December 2013 and had to get the screen replaced about 4 months ago. It was not fixed by apple. 2 months ago it dropped again and only the top of the phone smashed, though there were no problems and the camera could still be used as well as the screen could still be seen clearly. I am in a 12 month contract and pay $90 a month for my plan. I need to get a new phone, mine won't even let me touch the screen and when it does unlock, I'm lucky to have a minute to try to do what I need before it glitches and begins pressing its own buttons and opening its own apps. I also can't answer phone calls. This is a major problem for me as I really do need my phone. I need to get a new one, how can I do this? Please help!

Talk with your carrier or get an Out of Warranty replacement for a fee by making an appointment with Apple genius bar.
Note; Replacement will be the same model, colour and capacity.

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Thanks for you suggestion roaminggnome. I tried typing in 13019 like you said and it gave me a few options to try and fix it but none of them worked (of course). I fiddled around with it for a while some more on my own and some how got it to work again, lol. Thanks again though for offering a solution.

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If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
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Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
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How can I get a new phone while under a contract?

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