How can i get a refund on a itunes card

My ten year old daughter has been asking friends and family to buy her I-tunes gift cards so she can save up and purchase a Nano.  Well last night she received another card allowing her to have enough credit to purchase the nano. I scratched off the offer code on the back of the cards and tried to enter the codes in the apple store check out to purchase the Nano with the cards but received a error message stating you can not redeem itunes cards to purchase a apple store product.   My question is can we get a refund on these cards or atleast exchange them for store credit so we can purchase the nano.  Right now we have no other apple devices and do not have a need for the cards since we do not have a apple product to use them with?   Who knew that there was a difference between i-store and itunes store gift cards.   Help what do I tell my little girl who was so excited to have saved her money (Gift cards) patiently until she had enough.   Is there anything that can be done?

Can you give more information on what is happening? May be best to troubleshoot and rectify the issue.

Similar Messages

  • Can I get a refund of my itunes card?

    I just bought my ipod touch because I heard there were gonna make apps for it, and since I can't update to 2.0.1 I'm going to return it to the store today. But I don't want to loose $15, because I just bought the itunes card to update and I don't want to get music or videos from the itunes store because it's ridiculous expensive, so can i get a refund of my itunes card?

    Yes. Make sure you log in to your iTunes account before you purchase it.
    After it is donwloaded and installed, look in C:\Documents and Settings\(user name)\Application Data\Apple Computer\iTunes\iPod Software Updates\
    This directory may be hidden so you need to set Windows to view hidden files folders).
    Look for a file named something like iPod1,12.0_5A347Restore.ipsw
    In teh file name, the *iPod 1,1* is the touch and 2.0 is the firmware version.
    If you cannot find the directory, you can use Windows search and search for ipsw.
    This is the actual file used by iTunes to update your touch.
    Burn this file to a CD so you can put it on your computer if you need to restore.
    how long will it take to download the 2.0.1 update, My friend has wireless internet
    It's like a 250MB download so it depends on how fast their connection is.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • TS1702 I purchased black op zombies from the app store and it will not load for me to play the game.  How can I get a refund or get the game to load and work?

    I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?

    The terms of sale state that: "All Sales are Final. There are no refunds."
    However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
    http://www.apple.com/support/itunes/

  • HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Welcome to the Apple community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I get a refund from an App that I bought?

    How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

    I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a refund for an app?

    I bought an app a couple of days ago, then found it doesn't do what I thought it would. How can I get a refund?

    Thanks. It looks like I haven't received that receipt yet, but now I know what to do.

  • How can I get a refund for unwanted app?

    My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

    You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
    The remedy - don't give your kids the password and answer to security questions.
    If purchased from the iTunes store, there's a link on the invoice.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How can I get a refund for an unwanted app that I just purchased?

    How can I get a refund for an unwanted app that I just purchased?

    Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
    (111524)

  • How can I get a refund for a purchase made by a minor?

    how can I get a refund for a purchase made by a minor?

    You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

  • How can I get a refund for a product I don't want as its not performing the way I want it?

    How can I get a refund for a Mac APp store product I purchased which I dont want?

    Apple views sales as final. Have you contacted the developer about the issue that you have with the app?
    When the emailed receipt arrives you can start a conversation with iTunes/Mac App Store Support about a refund via the Report link.

  • How can I get a refund for a album

    How can I get a refund for a album I bought at the music store...If I can? Reason being I hit the wrong Buy button.
    Actually, I've had original CD already.

    Go into your itunes store account and click on purchase history. Click on "Report a problem" at the bottom of the page. If it was your last purchase it should be at the top and have a link that you can click on that says "Report A problem". Follow the steps the screen gives from there. This is not a guarantee that you will receive a refund (or store credit which is what they would give) but one of the options is "Accidently clicked Buy" or something to that effect. Someone should email you within 12 hours I believe (the screen will tell you how long after you submit).

Maybe you are looking for

  • Newbie: How to manage the number of files in a folder

    I have a backup application that runs each day and creates a file in a folder. I have an iCal scipt which automates this backup to run at a specific time but I would like to modify it so that it deletes the oldest file in the folder. I cannot figure

  • Some questions on interrupts, threads etc

    Havng gone through some documentation on interrupt, kernel level threads etc in WDF, I got a couple of questions: 1)  Can a hardware interrupt be preempted by another interrupt in a single processor system? 2)  What exactly is the difference between

  • Re: Web Dynpro ABAP Theme Editing

    Dear Programmers, I'm a beginner with WebDynpro for ABAP ,too. and my question is: Is it posible to edit the color and design from UI-Elements like buttons, fields and tables to make it conform to an internel styleguide? Best regards, Henrik.

  • I just installed iOS 7.1 - where is the iTunes Internet radio app?

    I just installed iOS 7.1 - where is the iTunes Internet radio app?

  • GetDate for ResultSet

    I there, I am usign a PreparredStatement to read dates (with other fields) from an Oracle DB. Some of the records can have NULL values in the date fields. Reading such values from the ResultSet with the getDate method sometimes it happens that for a