How can I get an estimate of repair?
Hey guys,
I have a T430s that has the connector where the AC adapter goes broken and I would like to know how much will Lenovo charge me to repair it.
The laptop is NOT under warranty anymore and I already opened a service ticket, but nobody is answering it from Lenovo.
Thanks.
Solved!
Go to Solution.
How did you open the ticket?
If you haven't already, I'd call Service, direct, and chat with them: 1-800-426-7378 to see what cost you're looking at.
Alternatively, since the laptop isn't under warranty, and if you or a friend/colleague/family member is comfortable working inside your laptop, grab a copy of your Hardware Maintenance Manual: http://support.lenovo.com/en_US/detail.page?DocID=UM014461 and have a look at manual pages: 91-92. The good news is that the input jack isn't soldered to the system board.
Looking at the FRU BOM: http://download.lenovo.com/parts/ThinkPad/T430s_FRU_BOM.pdf that part is FRU P/N 04W3997.
Searching for that FRU P/N at the Maintenance Parts site: http://www-304.ibm.com/shop/americas/webapp/wcs/stores/servlet/default/PromotionDisplay?promoName=pa... shows it as "available" with a price of $34 + S/H.
Hope this helps.
Edit to add: Representative pic swiped from Google images...
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