How can I get credit in Mac App Store for software installed from CD?

So I have purchased iLife '11 and iWork '09 disks.  I have had them installed on my MacBook Pro since 2010.  The Mac App Store has happily been updating the all the apps for as long as I can remember.  However, the MAS doesn't recognize the iLife and iWork apps as INSTALLED.  I tried a "fix" to drop a MAS receipt into the individual app's Packages, and it did change the MAS to show them as INSTALLED.  However, to test whether the MAS really saw them as something I had purchased and could then reinstall, I deleted the Numbers app.
Now the MAS shows me needing to spend the $20 to get Numbers back.  I know I could just dig out the DVD and install it again.
I am thinking of wiping my MBP drive and doing a clean install of Mountain Lion and am just trying to make sure I don't have to buy apps again, and am trying to get around re-installing from original DVDs and going through major time upgrading them through the MAS.
Any suggestions?
Thanks

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You cannot get the MAS to recognize the iLife or iWork apps installed from disc and update them. These are two different versions of the apps. Falsifying the disc versions with copies of MAS receipts from other apps will not accomplish this, as it cannot be done. The apps from disc are updated through Software Update until they are at the end of their road. At that point you would need to purchase paid upgrades through the MAS.

Similar Messages

  • How can i get the itunes and apps store icon on my ipad desktop?

    How can i get the itunes and apps store icon on my ipad desktop?

    Google are supposed to be working on an iPad maps app.

  • How can I get into the Dutch App store?

    I am a Dutch Native living in the U.S. and since a few weeks the proud owner of an Ipad 2. I would like to download some Dutch apps for me and my son but I do not know how to get into the Dutch App store or how to find Dutch apps in the U.S. app store.

    http://store.apple.com/nl
    All the Apple online stores are just store.apple.com/(country-domain_suffix)
    Not sure about payment policies and such (that is, if you need a Netherlands credit card with a Netherlands billing address, or whether you can use a US credit card).

  • How can I login to the Mac App Store?

    My wife cannot login to the Mac App Store on her MacBook Pro.  This first happened under Snow Leopard and is now happening under Lion.  I have googled extensively for a solution, but not yet found one that lasts long term.  We have binned a Networkinterfaces.plist a few times and this has given us temporary access to the App Store, but now it's lost it again and we can't even find the plist to bin it!
    The error message we get when trying to login to the Mac App Store is, "your device or computer could not be verified".
    Any help will be much appreciated.

    Thanks for that suggestion. I'll remember it for next time.  We seem to have got temporary reprieve, which we think might be due to resolving a conflict between iCal and MobileMe.

  • How can't I sign into Mac App store?

    I have two Mac Book Pro, one 13" using at Work and another 15" using at home. Everything is fine with MBP at home. I can use Mac App Store without any problem. But at office I guess it happened in last two weeks, I had a problem to sign in Mac App Store. I can navigate and look all apps in the Featured, Top Charts and Categories. But when I want to see Purchases, asks me to sign in. I enter my Apple ID and password correctly but it says "An unkown error has occured" and can't sign into Mac App Store. I've attached snapshot for this here. I searched forums and discussions on WEB and did many things like deleting files, ByHost, Network Pref etc. Everything I have seen on the WEB useful. But unfortunately couldn't pass that. I have other Apple products and my Apple ID works well at them also at WEB.
    Yesterday, this problematic MBP at work installed updates for iPhoto and OSX Mountain Lion but didn't let me sign in.
    Does anybody has a solution for that which is not written at discussion or at SERPs?
    Thanks for the useful help, will appreciate deeply.
    Message was edited by: sdbarut

    FYI, this article was a HUGE help.
    Long story short, I activated the App Store debug menu and simply chose "Reset Application". I was good to go after that.

  • Can't update iPhoto in Mac App store or Software update... Help!

    I am stuck in iPhoto 9.1.5  Using Lion iPhoto purchased through mac app store.  Please help me

    Originally Posted by rk25123  
    Hi there, that's kinda strange, because I too have the latest MacBook Air and for me (and should also for you since iLife came pre-installed) the update downloaded and installed flawlessly via App Store, in the updates section (not in the purchased one). Maybe it's just a bug, Mac App Store seems a Beta to me for how laggy and buggy it is. Usually when it says something about another account it's 'cause you have pirated software and the App Store receipt inside it is indeed connected to another account, making it impossible to download the update. If that's your case what you have to do is to right click on iPhoto and select "show package content", open the "Content" folder and delete the "_MASReceipt" folder inside it, now the update will show up on Software Update.
    A user posted on another site a way to solve this.
    It worked for me, hope it helps.

  • How can I get to the american App Store from Spain?

    I'd like to buy some apps that aren't in the spanish version of the store. I read that I could make a new account to the original store in USA. The same with the ibooks store, there are only classics (and free) books, but I can't find recent books
    Thank you very much

    Hello, from March 23, I have my new IPad, I am delighted with it, I want to know when planning to improve the catalog in the ibook store in Spain, and the variety of books is very limited, read on the iPad is a great experience .

  • Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

  • Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

    Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

    Are you SURE you need to reinstall? Often people believe this but it rarely solves anything. Does a message say you must?

  • How can I get credit for an app I didn't authorize purchase for?

    My grandson always wants to download new games on his IPhone 3, but he always comes to me to download them. I always make sure they say free before I download them. For some reason I have been charged $7.41 for an app "Dark Knight". How do I get credit back on my card for this?

    For some reason I have been charged $7.41 for an app "Dark Knight".
    The price should be $ 6.99 USD (unless at specific state that charges tax).
    How do I get credit back on my card for this?
    iTUNES STORE - TERMS AND CONDITIONS
    All sales and rentals of products are final.
    Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
    If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
    However, you can see if this helps:
    How to Get a Refund from iTunes | eHow
    Hope this helps.

  • How  can I get rid of "Mac Protector" ad?

    How can I get rid of "Mac Protector" ad?

    To get rid of it, just force quit the browser. If you installled it, or its installer ran:
    First, restart in Safe Boot by holding the Shift key down at the chime. Or, alternatively, open Activity Monitor in Utilities, set to Active Processes, find the program and force quit it. This will keep it from running, so you can remove it.
        1.    Drag the MacSecurity program -- or whatever it's called, MAC Defender, MacProtector (installed in the Applications folder by default) to the Trash. Empty the Trash.
        2.    Remove item of same name from the Login Items for your Account in the OS X System Preferences (if it exists).
        3.    Go to your Home folder Library>Preferences and Application Support (may not be one there) and search for any files with one of the above names and trash them. Empty the trash.
        4.    If you use Safari, go to Preferences>General and UNCHECK "Open "safe" files after downloading. Keep that unchecked.
    If you paid for it, they have your credit card #. Call your credit card and dispute the charges. Also, cancel the card ASAP.
    As a precaution, change your password.

  • HT1600 how can i get my lion mac to mirror?

    how can i get my lion mac to mirror?

    What Mac do you have, only early 2011 or later (mid 2011 for some) supports mirror, even with Mountain Lion.  If you mac is older it won't work.  You can get an app such as airparrot to to it for about 10 bucks.
    If you mac is a 2011 or later, when you are on the same network as your apple tv, home sharing on and all set up the mirror icon should be next to the clock and be good to use.
    Good luck,
    jules

  • I can't ring ibooks in my App Store for my mac-what do i do, how do i download it in my mac?

    i can't ring ibooks in my App Store for my mac…what do i do, how do i download it in my mac?

    Are you running Mavericks 10.9?  That is required for iBooks.

  • How can I get a list of apps which are supported on ipod touch model ma623zo?

    How can I get a list of apps which are supported on ipod touch model ma623zo?
    It's about 6 years old I think.
    I have put the latest IOS on there (currently 3.1.3 (7E18)).
    I download apps from the app store but they often fail to launch. I assume they're incompatible.
    Is there a way to check which apps will work and which won't before I buy them?
    Thanks!

    I have no idea how my reply could be "misleading". I stated the exact situation: there are millions of apps in the iTunes Store, and providing a comprehensive, accurate list of which apps support which version(s) of iOS would be highly impractical. You can perhaps help with your search by going to AppShopper:
    http://appshopper.com/search/?search=iOS+3
    That will give you at least some starting points, but AppShopper is neither comprehensive nor completely accurate. I've found a number of apps listed there over the time the site has existed that either are no longer offered or which have been updated beyond the iOS version indicated. But it might help.
    Regards.

  • I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
    Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
    I tried to save is as Powerpoint in MBA and it crashed as well!
    Message was edited by: Innovaxin

Maybe you are looking for