How can I get customer classification characteristics?

Lots of examples in SDN on materials but very limited on customers for this.
I have a functional spec that says to get the user ID I must "take the ZANALYST characteristic of the class ZDEDUCTION on the customer master record".
Okay so the "Z" values are unique values we are using here at the client's site.
I have found that I need to use the FM 'CLAF_CLASSIFICATION_OF_OBJECTS' but how and what to pass is greek to me.
One link here says to "Use CLAF_CLASSIFICATION_OF_OBJECTS. Pass the customer number (internal format) to Object Id, and the KLART value, you will get the values.".
What is meant by the internal format of the customer number and where do I get this?
What is the KLART value?
I know this FM is used for material characteristics but how do I tell it this is for customer characteristics?
What customer tables (tables not structures!) have the values I need to determine
the values required to pass to this FM? Can I start with KNA1, KNB1, etc?
If any one has sample code on how this is used - I will ensure you get max points!
Thanks!
Scott

Hi,
Try to use fm VC_I_GET_CONFIGURATION. (This is for object you want to read is configurable (Class types 200, 201, 300). all others use BAPI_OBJCL_GETDETAIL.
if above not possible
I think
Object table comes from TCLA-OTAB. and your class type TCLA-KLART drives it.
I think for every class there will be unique entry in TCLA based on your class type select the TCLA-OTAB
May this will help you
aRs

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