How can I get help? Help files do not work.

Question

1. None of the links in my Help files from within the program go anywhere. I had to manually go online to the Adobe site to get to this spot to try to get help. I'm using Elements Organizer 10. I can bring up the Help browser with all the topic links, but clicking on them does nothing.
2. The reason I was trying to access the Help files is that I cannot figure out how to see all the photos in a file instead of just the most recently imported photos. I am in Folder Location display mode. I tried to import all the photos in a particular file, but it imported only seven--said the rest had already been imported. But now it will only show me those seven just imported. I can go back to Thumbnail view, which gives me the View All button, but then I can't limit the view to just the photos in a particular file. I am so frustrated!
And since I don't really know how I got to this screen (thought I was submitting a question to Adobe Support) I don't know if I can even find my way back here to check for somebody's kind assistance!

Answer 1

Thanks for your response.
I believe the problem is that there is no "Show All" button in the Folders 
View.  I've gone back to Thumbnail View and selected "Show All,"  then
returned to the Folders View and clicked on the particular  folder, but it still
displays just those seven photos. If I click on another  folder I get all
of the photos in that folder, but click back on this  folder and I'm back to
just seven of 50+ items. Interestingly, I also tried  going to the Import
Batch view, and in that batch it shows only two  pictures! 
By the way, I have shut down the program and restarted a couple of times. 
I've also checked to make sure there are no album or keyword items checked
which  would limit the items shown.
I cannot afford to update to PSE11, because I just updated to 10 last 
month!  I'm feeling very stupid at this point and about ready to  give up. 
In a message dated 10/4/2012 1:53:17 P.M. Central Daylight Time, 
[email protected] writes:
The folder view in PSE9 and PSE10 is of limited interest; the new version 
in PSE11 is better and safer in your case. I understand that all the files
in  the folder are visible in thumbnail view but the older ones are not
visible in  folder view, even with 'show all' selected ?