How can I get my 10.6.8 MacBook to download Mavericks?

Hi there,
I've been scouting various threads on the Support Community but still can't seem to figure out what's up with my MacBook...
* I get onto the App Store...
* Click on the link to download the free upgrade of OS X Mavericks...
* Click on 'Install App'
* I am then asked to fill in my account details, password, etc.
* Then the icon for Mavericks appears in the corner of my dock but nothing else. When I hover over the icon it says it's 'Downloading...' however when I go to the purchased tab on the App Store it doesn't show up with anything. And if I click on the Mavericks icon it gives me the option to either 'Pause' or 'Cancel the download'.
So, I would be really grateful if you could help me figure out whether my laptop is downloading the update, bearing in mind I don't have a Trackpad nor am I able to see a 'Gatekeeper' in System Preferences.
Thanks in advance

Hi MiMattheMac, you probably won't have any problems but just be aware upgrading from Snow Leopard to anything later is a big leap. Old, PowerPC - only programs won't work, for example, and even more recently developed programs won't work if their developers have not been updating them for recent OS X versions.
If you haven't made a backup of your Mac yet, and you consider the information on it important, please consider doing that. It is the only practicable way to "undo" an OS X upgrade should you want to. Merely having a backup seems to preclude the need to ever use it.
If the information on your Mac is not important to you, upgrading to Mavericks is even easier since you can completely erase the Mac first.
In any event let the download complete.
If this raises any concerns about installing it, and you need to ask questions to alleviate those concerns, you can just close this window when it eventually appears:
The 5 GB downloaded file will not be deleted and will remain available until you actually install Mavericks. You can do that at any time convenient for you.

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