How can i get my computer to scan a document from my HP Officejet Pro 8500
How do I get my computer to scan a document from my HP Officejet Pro 8500..? The scan option is saying refer to device documentation to troubleshoot..?
Hello there! Welcome to the forums @lizturner630 !
Please let me know which model of Officejet 8500 you have, and I will check in to the Full Drivers for your printer.
You will need to have the Full Feature Driver and Software installed successfully on your computer in order to scan.
HP Officejet Pro 8500 All-in-One Printer - A909a
HP Officejet Pro 8500 All-in-One Printer - A909b
HP Officejet Pro 8500 Premier All-in-One Printer - A909n
HP Officejet Pro 8500 Wireless All-in-One Printer - A909g
R a i n b o w 7000I work on behalf of HP
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